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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and clear communication.
- Company: Join a leading automotive team with a passion for excellence.
- Benefits: Competitive salary, performance bonuses, and ongoing training opportunities.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in customer experiences while working in the exciting automotive industry.
- Qualifications: Experience in motor trade and excellent communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Are you a multi-tasking maestro with a passion for the automotive industry? We are looking for a versatile Service Advisor to join our team in Churt.
The Role:
- You will be the face and voice of our aftersales department, ensuring every Honda owner receives the "Power of Dreams" level of service.
- Act as the primary point of contact for customers, from initial booking to customer collection.
- Translate "mechanic-speak" into clear, helpful updates for customers.
- Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity.
- Maintain thorough product expertise and update your knowledge through manufacturer led training, both in person and online.
What We’re Looking For:
- Motor Trade Experience: Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential.
- Communication Skills: You can handle a busy phone line and a face-to-face queue with a smile and a calm head.
- Tech Savvy: Familiarity with Dealer Management Systems (DMS) like Kerridge/ RTC / Manufacturer systems.
- The Honda Mindset: A commitment to "Fixed Right First Time" and providing a premium customer experience.
- Local Knowledge: A full UK driving licence and a manageable commute to our Churt location.
Why Join Us?
- Competitive Salary: Basic + performance-based OTE.
- Training: Ful...
Service Advisor Motor Trade Job in Churt employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Churt
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to translate 'mechanic-speak' into something customers can understand. Role-play with a friend or family member to get comfortable explaining technical stuff in simple terms.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with Dealer Management Systems like Kerridge or RTC before the interview. If you can demonstrate your knowledge of these systems, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Advisor Motor Trade Job in Churt
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: Let us see your enthusiasm for cars and the motor trade in your application. Share any relevant experiences or stories that highlight your love for the industry, as this will help you stand out!
Communicate Clearly and Confidently: Remember, you're applying for a role where communication is key! Use straightforward language to explain your skills and experiences, and don’t shy away from showcasing how you can translate 'mechanic-speak' into customer-friendly updates.
Highlight Your Multi-Tasking Skills: As a Service Advisor, you'll be juggling various tasks. Make sure to mention any previous roles where you successfully managed multiple responsibilities at once. This will show us that you’re ready for the fast-paced environment!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Motivation HR
✨Know Your Stuff
Make sure you brush up on your knowledge of Honda vehicles and the services offered. Familiarise yourself with common customer queries and how to address them. This will help you translate 'mechanic-speak' into clear, helpful updates during the interview.
✨Show Off Your Communication Skills
Practice handling different scenarios where you might need to communicate with customers. Role-play with a friend or family member to simulate busy phone lines or face-to-face interactions. This will help you demonstrate your calmness and professionalism under pressure.
✨Demonstrate Your Tech Savvy
If you have experience with Dealer Management Systems like Kerridge or RTC, be ready to discuss it. If not, do a bit of research on these systems and be prepared to explain how you would adapt to using them. Showing that you're tech-savvy can really set you apart.
✨Embrace the Honda Mindset
Familiarise yourself with Honda's values, especially the 'Fixed Right First Time' philosophy. Be prepared to share examples of how you've provided excellent customer service in the past and how you plan to uphold this standard in your role as a Service Advisor.