Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, book vehicles, and ensure exceptional service in a fast-paced environment.
- Company: Join a family-owned business that values customer satisfaction and teamwork.
- Benefits: Enjoy 25 days holiday, a pension scheme, and discounts on services and products.
- Why this job: Be part of a dynamic team delivering world-class customer service and building lasting relationships.
- Qualifications: Strong communication skills and IT literacy are essential for this role.
The predicted salary is between 25000 - 30000 £ per year.
Are you a driven, enthusiastic and motivated Service Advisor? Do you thrive in a fast-paced environment? Can you deliver world class customer service? Would you like the opportunity to work for a family owned business? We are looking to recruit an Experience Service Advisor for our Service Department at our site in Worthing. We take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you!
This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused on telephone call handling, previous experience in telephone communications, as well as skills in IT literacy, are essential.
Key responsibilities:- Meeting and greeting customers in a friendly and courteous manner throughout the day
- Booking vehicles into the technical workshop
- Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in our workshop, handing over vehicles after service work and maintaining ongoing relationships
- Maintaining thorough product expertise and updating your knowledge through manufacturer led training
- Adopting a professional approach regarding the sale of repairs required
- Maintaining good housekeeping standards and orderly administration of your work
- Workplace pension (salary exchange option)
- 25 days holiday plus bank holidays
- Refer a friend rewards
- Discounted sales, MOT, products, parts & servicing
- Bonus scheme
Apply for this new and exciting role today.
Service Advisor Motor Trade Job in Worthing employer: Motivation HR Ltd
Contact Detail:
Motivation HR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Worthing
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm about their family-owned business.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common scenarios with a friend. This will help you feel more confident when handling calls and face-to-face interactions.
✨Tip Number 3
Showcase your IT skills! Brush up on any relevant software or tools that might be used in the role. Being tech-savvy can really set you apart, especially when it comes to booking vehicles and updating customer information.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Advisor Motor Trade Job in Worthing
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to work with us and help our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and telephone communications. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond for customers in the past, and how you can bring that same energy to our family-owned business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Motivation HR Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the specific services offered by the company. Familiarise yourself with common vehicle issues and solutions, as well as any recent updates in the industry. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Practice Your People Skills
Since this role is all about exceptional customer service, practice how you would engage with customers. Role-play scenarios where you greet customers, handle inquiries, and provide updates on their vehicles. This will help you feel more confident and prepared to showcase your communication skills during the interview.
✨Show Enthusiasm for the Brand
Research the family-owned business and understand its values and mission. Be ready to express why you want to work there specifically and how you align with their commitment to customer satisfaction. This personal touch can really set you apart from other candidates.
✨Prepare for Common Questions
Anticipate questions related to your experience in telephone communications and IT literacy. Think of examples from your past roles where you've successfully handled customer queries or managed bookings. Having these examples ready will help you answer confidently and effectively.