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- Tasks: Provide top-notch customer service and assist clients face-to-face, via email, and over the phone.
- Company: A friendly bodyshop in Andover with a supportive team atmosphere.
- Benefits: No weekends, Monday to Friday hours, and competitive salary based on experience.
- Other info: Enjoy a great work-life balance with a supportive team.
- Why this job: Join a family-like team and enhance your customer service skills in a dynamic environment.
- Qualifications: Excellent customer service and admin skills; bodyshop experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
We are working with a great bodyshop based in Andover. They have a great team, with a real family feel about the place. They are looking for a Front of House Customer Advisor.
You would need excellent customer service skills and admin skills. You would be speaking to customers face to face, via email and over the phone. Candidates must have experience, ideally bodyshop experience.
The working hours are Monday to Friday 8am-5pm with an hour unpaid lunch break. No weekends! The salary would depend on the candidate's experience.
If this sounds like the role for you then please apply today...
Front of House Customer Advisor in Hampshire employer: Motivation HR Ltd
Contact Detail:
Motivation HR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Customer Advisor in Hampshire
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and any recent news. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, both face-to-face and over the phone. Being prepared will boost your confidence and show off your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with the team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Customer Advisor in Hampshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially if you have any bodyshop experience!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with customers, so let your personality shine through while keeping it appropriate.
Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention why you’re excited about working in a family-feel environment like ours in Andover.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Motivation HR Ltd
✨Know the Company
Before your interview, take some time to research the bodyshop in Andover. Understand their values, services, and what makes them unique. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you successfully handled customer queries or complaints. Be ready to discuss how you can create a welcoming atmosphere for customers, both face-to-face and over the phone.
✨Demonstrate Your Admin Skills
As a Front of House Customer Advisor, you'll need strong admin skills. Bring along any relevant documents or examples of your previous work that highlight your organisational abilities. Discuss how you manage tasks efficiently and keep track of customer interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.