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- Tasks: Advise customers on vehicle parts and process orders efficiently.
- Company: Leading automotive parts provider in Milton Keynes.
- Benefits: Full-time role with a reputable company and career growth opportunities.
- Why this job: Join a dynamic team and enhance customer service for key accounts.
- Qualifications: Over 2 years of experience in commercial parts and strong communication skills.
- Other info: Build lasting relationships with teams and customers in the automotive industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive parts provider in Milton Keynes is seeking a National Call Centre Senior Parts Advisor to enhance customer service for national key account customers.
Responsibilities include:
- Advising customers on vehicle parts
- Processing orders
- Building strong relationships with teams and customers
Ideal candidates will have over 2 years of experience in commercial parts and excel in communication and problem-solving.
This full-time role offers the opportunity to work with a reputable company in the automotive industry.
Senior National Parts Advisor — Call Centre Specialist in Milton Keynes employer: Motion
Contact Detail:
Motion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National Parts Advisor — Call Centre Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior National Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of vehicle parts and customer service best practices. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle customer inquiries effectively, which is key for a Call Centre Specialist.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Senior National Parts Advisor position. Plus, it shows you're serious about joining our team and enhances your chances of landing that dream job.
We think you need these skills to ace Senior National Parts Advisor — Call Centre Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial parts and showcases your communication skills. We want to see how you've built relationships with customers and teams in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Parts Advisor role. Share specific examples of how you've solved problems or enhanced customer service in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve tackled challenges head-on. We love candidates who can think on their feet and provide solutions that keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the automotive industry!
How to prepare for a job interview at Motion
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just familiar with the industry but also passionate about it.
✨Showcase Your Communication Skills
Since this role involves advising customers, practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you can handle queries effectively.
✨Demonstrate Problem-Solving Abilities
Prepare examples from your past experience where you successfully resolved customer issues or improved processes. This will highlight your ability to think on your feet and provide excellent service, which is crucial for this position.
✨Build Rapport with Interviewers
Remember, building relationships is key in this role. During the interview, engage with your interviewers by asking insightful questions about the company culture and team dynamics. This shows you’re interested in more than just the job itself.
