At a Glance
- Tasks: Lead a team to deliver top-notch support for F1 customers and tackle complex technical challenges.
- Company: Join Motion Applied, a dynamic tech firm spun out of McLaren Group.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and an electric car scheme.
- Other info: Frequent travel to exciting race events and opportunities for career growth.
- Why this job: Be part of the thrilling world of motorsport while making a real impact.
- Qualifications: Strong motorsport systems knowledge and proven leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Role Purpose
The Field Application Engineer (FAE) Team Lead – F1 is accountable for ensuring the successful delivery of support to Formula 1 customers, with a primary focus on customer satisfaction, effective support execution, and fulfilment of contractual obligations. This role owns the end-to-end support experience for F1 customers, ensuring that Motion Applied products are deployed, operated and supported to the highest standard across trackside, remote and factory environments.
Key Accountabilities
- F1 Customer Ownership: Primary point of accountability for F1 support delivery, build strong customer relationships, ensure high-quality support experience, proactively manage customer risks.
- Contractual Support Delivery: Own contractual support obligations, define support coverage (trackside, remote, factory), ensure adherence to service expectations, continuously improve performance.
- Technical Leadership: Lead resolution of complex technical issues, coordinate cross-functional teams, ensure root cause analysis and prevention.
- Team Leadership: Coordinate FAE team supporting F1, manage resource allocation and planning, provide technical guidance and coaching.
- Product Feedback: Represent customer needs internally, influence product improvements, identify additional value opportunities.
- Continuous Improvement: Improve support processes and tools, contribute to scalable models, develop documentation and best practices.
Knowledge, Skills and Experience
- Technical Expertise: Strong motorsport systems knowledge, experience with telemetry and data systems, ability to diagnose complex issues.
- Operational Capability: Experience in high-pressure environments, strong organisational and prioritisation skills.
- Leadership and Communication: Strong stakeholder communication, proven leadership capability, customer-focused mindset.
Working Environment
Frequent travel to race events and customer sites. Work outside standard hours including weekends aligned to motorsport events.
Summary
The Field Application Engineer Lead – F1 is a critical role responsible for delivering high-quality, reliable and scalable customer support to F1 customers.
What we can offer you
In return for everything you bring to the table, we can ensure an exciting, challenging role in a dynamic business surrounded by some of the best people in their respective fields. At Motion Applied we firmly believe it’s the relationships and friendships we create while working that make us special. We’re also aware that the world is changing and we are part of that change. We all want and need different things from our work and home lives, so, if you have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
- Annual leave (25 days + bank holidays, pro-rated for part time colleagues).
- Enhanced Company Maternity, Paternity and Adoption leave and pay.
- Flexible working policies, including Hybrid Working.
- Life assurance to the value of 4 times base salary.
- Opportunity to join the Motion Applied Pension Plan.
- Company funded individual private healthcare with the opportunity to extend to partner or spouse and/or dependents at a discounted rate.
- Electric car scheme – opportunity to drive a brand-new car in a more affordable way through this salary sacrifice scheme. Employees are eligible to join the scheme after successful competition of their probationary period.
Who we are
Motion Applied are a medium-sized tech firm spun out of McLaren Group. We’re looking for people who will thrive in a non-hierarchical, growth-orientated company, self-starters who are flexible and somewhat entrepreneurial in their approach. Motion Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do. Motion Applied are also members of the UK Government Disability Confident Scheme.
Field Application Engineer Team Lead - F1 in Woking employer: Motion Applied
At Motion Applied, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our flexible working policies, comprehensive benefits including enhanced parental leave, and opportunities for professional development in a dynamic tech environment. Located in central Woking, we offer a vibrant workplace where relationships thrive, and employees are empowered to contribute to cutting-edge solutions in the transport industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Application Engineer Team Lead - F1 in Woking
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Application Engineer Team Lead - F1 role you’re after at Motion Applied.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Motion Applied a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Motion Applied.
✨Apply Through Company Websites
When you spot a role like Field Application Engineer Team Lead - F1 at Motion Applied, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Application Engineer Team Lead - F1 in Woking
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Application Engineer Team Lead - F1, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Motion Applied a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Motion Applied specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Motion Applied
✨Brush Up on Core Engineering Principles
Before heading into the interview with Motion Applied, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Motion Applied want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
