Motion Applied seeks a Customer Success Manager to own service delivery and drive customer outcomes across a portfolio of clients. The role blends ITIL service delivery management with account management to ensure SLA adherence, performance targets and ongoing customer satisfaction.
You will be the primary contact for operational enquiries, coordinate with suppliers and internal teams, and lead continual service improvement while supporting renewals and new bids where needed.
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Customer Success & Service Delivery Manager – ITIL Expert in Woking employer: Motion Applied
At Motion Applied, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our flexible working policies, comprehensive benefits including enhanced parental leave, and opportunities for professional development in a dynamic tech environment. Located in central Woking, we offer a vibrant workplace where relationships thrive, and employees are empowered to contribute to cutting-edge solutions in the transport industry.
