Account Manager

Motif Creative is a specialist creative agency supporting some of the world’s largest brands in healthcare, life sciences and medical technology. We’re always looking for new people to help us continue to deliver top-class strategic and creative ideas for our clients. We currently have an opportunity for an Account Manager with at least 3 years of experience to join the team.

Location: Home-based

Salary: £30-35k (depending on experience) plus employee profit share scheme

Contract: Full-time permanent

Are you a curious person who loves getting into the detail of complex briefs? Are you able to think creatively within the realms of strict client guidelines? Is delivering a first-class client experience, in a fast-paced agency, second nature to you? Do you have high energy for managing and mentoring junior team members? If so, then we have a great opportunity for you.

With solid B2B agency experience you’ll be joining our client-services team to work on major accounts in the B2B Healthcare and Technology space. Reporting to the Account team lead, you’ll have a proven track record in all aspects of account management and be ready to add value quickly.

Your main responsibilities will be:

• Providing exceptional service to your client base
• Managing the day-to-day business of a range of clients
• Interpreting detailed and complex information and developing inspiring and meaningful briefs
• Reviewing and providing constructive feedback on creative and design work to ensure we are delivering our best work every time
• Ownership of the client guidelines to ensure all work presented is accurate and compliant
• Being the primary contact for a range of individual clients
• Creative and strategic planning – developing ideas and recommendations to delight clients
• Financial responsibility – accurate cost gathering, estimating, invoicing and budget management

Essential skills and experience:

• A proactive learner with a curious mind – keen to dive into clients’ industries and understand your customers, as well as keeping up to date with the marcomms landscape and new technologies
• Excellent attention to detail in both creative and administrative tasks
• Excellent written and verbal communication skills
• Solid agency experience – budgeting, presenting, end-to-end project management, research, and results analysis
• Proven experience in managing multiple campaigns and clients simultaneously
• Experience in overseeing the briefing, creation, approval, and production of a wide range of marketing and communications outputs, including advertising and digital advertising, video and animations, websites, thought leadership content, social media, presentations, and sales support materials
• Delivering effective work on time, to budget, whilst maintaining high standards
• Proactively coordinating and managing workflows through internal tools, to ensure effective and efficient service delivery
• Confident in liaising directly with senior clients to extract information, identify challenges and opportunities

Desirable skills and experience:

• Knowledge or history in the healthcare, life science and/or tech sectors

As a person, you will be:

• Passionate
• Pro-active
• Personable
• Free-thinking
• Able to challenge positively
• Computer literate

This is a home-based position working for an office-less company. As such, there are no location requirements for the right candidate. A good internet connection is, however, essential.

We regret that we will not be able to respond to all enquiries, but if we wish to arrange an interview, you will hear from us following your application. References will be required should we take any application further. If you wish to apply, please do so via LinkedIn or by emailing applications@motifcreative.com with your CV. No agencies, please.