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- Tasks: Lead telematics installation services across the UK with a focus on efficiency and quality.
- Company: Dynamic company in the telematics industry with a strong commitment to innovation.
- Benefits: Company vehicle, mobile kit, generous annual leave, and pension scheme.
- Why this job: Shape the future of installations while leading a motivated team and driving improvements.
- Qualifications: Experience in field service operations and strong leadership skills required.
- Other info: Opportunity for career growth and a proactive work environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking an experienced and results‑driven Telematics Installation Manager to lead the end‑to‑end delivery of telematics installation services across the UK. This is a high‑impact operational leadership role responsible for managing a blended workforce of in‑house engineers and third‑party contractors, ensuring installations are delivered safely, efficiently and to the highest quality standards. As the business continues to grow, you’ll be instrumental in increasing installation capacity, improving engineer utilisation, and driving down operational costs while maintaining excellent customer experience. You will own the performance of the installation operation and play a key role in shaping processes, standards, and strategic improvements across the service.
Key Responsibilities
- Lead, motivate, and manage UK‑wide in‑house engineers and external installation partners.
- Deliver installation capacity targets and continuously increase installs per engineer per day.
- Implement best‑practice workflows, route optimisation, and resource planning to maximise utilisation.
- Monitor and improve key operational KPIs including first‑time‑fix rate, installation completion rate, SLA achievement, and cost per install.
- Ensure all installations meet compliance, safety, and quality standards.
- Enhance productivity through technology, process improvement, and performance management.
- Oversee large‑scale customer rollouts and coordinate nationwide deployment activity.
- Manage contractor relationships, performance reviews, onboarding and commercial alignment.
- Act as the escalation point for operational issues, customer concerns, and complex deployments.
- Work cross‑functionally with sales, customer support, and technical teams to forecast demand and plan resource levels accordingly.
Qualifications
- Proven experience in field service operations, telematics, automotive installation, or a related technical deployment environment.
- Strong leadership skills with experience managing distributed engineering teams and third‑party contractors.
- Ability to analyse operational data, identify trends, and deliver measurable improvements.
- Track record of driving efficiency, reducing cost per job, and increasing throughput.
- Excellent communication, organisation, and stakeholder‑management skills.
- A proactive mindset with the ability to introduce new processes, tooling, and continuous improvement initiatives.
- Full UK driving licence and willingness to travel nationally when required.
Benefits
- Company Vehicle
- Kit - Mobile phone, laptop, tablet
- Uniform and Safety - Full uniform and safety equipment provided for all weathers
- Annual Leave - 33 days inclusive of bank holidays
- Pension - Contributory pension scheme
- Overtime - Opportunity to earn overtime
- Extra day annual leave for birthday
- Holiday purchase scheme (buy/Sell up to 5 days per year)
Installation Operations Manager employer: Motia
Contact Detail:
Motia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the telematics and automotive sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and driving operational improvements. Use specific examples to demonstrate how you've increased efficiency and enhanced customer experience.
✨Tip Number 3
Prepare for interviews by researching the company’s current projects and challenges. Tailor your responses to show how your skills can help them achieve their goals, especially in areas like installation capacity and compliance standards.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it gives you a better chance to showcase your fit for the role directly to us.
We think you need these skills to ace Installation Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Installation Operations Manager role. Highlight your experience in managing teams and improving operational efficiency, as these are key aspects of the job. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams or improved processes in previous positions. We love a good story that showcases your achievements!
Showcase Your Leadership Skills: Since this role involves leading a blended workforce, make sure to emphasise your leadership experience. Talk about how you've motivated teams and managed contractors effectively. We’re looking for someone who can inspire others and drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Motia
✨Know Your Stuff
Make sure you brush up on your knowledge of telematics and installation processes. Familiarise yourself with the latest technologies and best practices in the industry. This will not only help you answer technical questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Installation Operations Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you motivated your team, resolved conflicts, and improved performance – this will demonstrate your leadership capabilities.
✨Understand Operational KPIs
Get a good grasp of key operational metrics like first-time-fix rates and installation completion rates. Be ready to discuss how you've used data to drive improvements in previous roles. This shows that you can analyse performance and implement strategies to enhance efficiency.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in this role, such as managing contractor relationships or handling customer concerns. Prepare structured responses that outline your approach to problem-solving and decision-making.
