On-Trade Commercial Manager

On-Trade Commercial Manager

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
MOTHER ROOT ✸

At a Glance

  • Tasks: Lead the growth of Mother Root's on-trade channel and build strong relationships with key venues.
  • Company: Join a fast-growing non-alcoholic brand redefining drinking culture in the UK.
  • Benefits: Enjoy hybrid working, share options, personal development funds, and a supportive team environment.
  • Other info: Work in a dynamic environment with opportunities for personal and professional growth.
  • Why this job: Be part of an exciting journey to scale a brand with purpose and creativity.
  • Qualifications: Experience in on-trade roles and a strong network in the hospitality industry.

The predicted salary is between 50000 - 65000 £ per year.

Mother Root is the Ginger non-alcoholic aperitif.

We harness the power of apple cider vinegar to serve up a dose of good feelings.

Our mission is to redefine what it means to drink well and feel good - with drinks that are complex, delicious and rooted in nature.

Fresh from securing three offers on BBC Dragons’ Den, we’re on an exciting growth journey — scaling from a £7m brand today towards £50m+ in the years ahead, with 230% year-on-year growth already underway.

With our small but mighty team, we’re building one of the UK’s fastest-growing non-alcoholic brands, both online and in retail.

We’re bold, inclusive and ambitious.

We value creativity, curiosity and collaboration — and we believe work should be joyful, purposeful and full of flavour.

The Role

We’re looking for an experienced

On-Trade Commercial Manager to build and prove Mother Root’s UK on-trade channel through a focused, high-quality portfolio of flagship accounts. Reporting into the

Head of Sales , and working closely with the CEO and COO, this role will own all UK on-trade activity end-to-end , establishing the blueprint for scalable future growth.

Mother Root already has placements in some of the UK’s most respected food-led pubs, restaurants and hotels.

The immediate opportunity is to fully activate these accounts, build deep relationships, and establish clear performance benchmarks - before selectively expanding into new flagship venues.

The objective is not rapid, indiscriminate scale, but to build a tightly curated on-trade presence that delivers long-term brand and commercial value.

This role will define what “success” looks like in on-trade for Mother Root, and shape how the channel develops over time.

This person will be highly commercial, deeply thoughtful about brand and hospitality, and comfortable operating autonomously in a scale-up environment.

They will think like a founder of the channel - building not just distribution, but a repeatable and scalable model for success.

  • What You’ll Do
  • Channel strategy and ownership
  • Build and deliver Mother Root’s UK on-trade strategy end-to-end, aligned with wider business and brand goals
  • Establish and prove the Mother Root Perfect Account Model - defining where we win, why, and how to scale it
  • Define and lead a phased route-to-market strategy, including both direct supply and wholesale partnerships, to maximise early momentum, learning, and long-term scalability
  • Establish clear performance benchmarks including bottles per account per week, reorder frequency, activation ROI, and overall channel contribution
  • Activate and grow existing accounts
  • Own and fully activate Mother Root’s existing on-trade accounts, ensuring strong relationships, visibility, menu presence, and repeat order velocity
  • Build deep relationships with key operators, GMs, bar managers and group buyers
  • Ensure Mother Root is properly represented on menus, positioned appropriately, and consistently served to a high standard
  • Identify opportunities to increase performance within existing groups and flagship venues
  • Selective, high-quality account expansion
  • Identify, secure and grow relationships with the right premium pubs, restaurants, hotels and hospitality groups
  • Prioritise quality and performance of accounts over volume of distribution
  • Leverage your network and strategic outreach to secure flagship placements that reinforce brand positioning
  • Develop a tightly curated portfolio of high-performing, category-defining venues
  • Distributor and commercial management
  • Select, onboard and manage wholesale partners where appropriate, ensuring strong alignment and performance
  • Negotiate commercial terms, pricing, and support structures that balance brand integrity with long-term commercial sustainability - Full P&L responsibility for your accounts
  • Ensure route-to-market decisions support both near-term learning and long-term scalability
  • Build the playbook and inform future scale
  • Develop a repeatable, scalable on-trade playbook, including ideal account profile, menu positioning, serve strategy, pricing, and activation approach
  • Track performance and extract learnings to inform future channel expansion
  • Build compelling flagship case studies that demonstrate Mother Root’s success in hospitality environments
  • Feed insights back into the wider business across sales, brand, marketing and product
  • First 12 months success will include
  • Fully activating and improving performance across Mother Root’s existing on-trade accounts
  • Establishing a tightly curated portfolio of approximately 50 high-quality flagship accounts
  • Defining clear benchmarks for account performance and improving velocity across the portfolio
  • Establishing appropriate wholesale partnerships to support scalable growth
  • Developing a clear, repeatable blueprint for national on-trade expansion
  • What You’ll Bring
  • Proven experience in senior on-trade commercial roles within a drinks business
  • Strong existing network across UK premium pubs, restaurants, hotels and hospitality groups
  • Track record of opening accounts and successfully growing their long-term performance
  • Experience building or scaling an on-trade channel, rather than inheriting a mature one
  • Strong commercial judgement on where to invest time, effort and resources
  • Experience working with distributors and managing route-to-market strategy
  • Highly autonomous and comfortable building new channels in fast-moving, scale-up environments
  • Full UK Driving license
  • Nice to have
  • Experience launching or growing a premium challenger brand
  • Experience in non-alcoholic, low-alcohol, wine or premium spirits categories
  • Experience building early-stage channels or working in founder-led businesses
  • Experience mentoring or managing others
  • You’ll Thrive Here If You
  • You are commercially sharp but brand-led in your decision-making
  • You prioritise quality, performance and long-term brand equity over short-term distribution wins
  • You enjoy building new channels from the ground up
  • You care deeply about hospitality and how brands show up in real-world environments
  • You are both strategic and hands-on in execution
  • You are comfortable with ambiguity and motivated by building something meaningful

Benefits & Perks

  • Share Options Programme
  • Hybrid working: 1 day in the office (Farringdon, London), 4 days out in the trade
  • Annual Leave: 25 days per year
  • Summer Hours: Early finish Fridays (June–August)
  • Work From Anywhere: Up to 2 weeks per year
  • Pension: matched contribution
  • Cycle Scheme: Bike or Lime/Forest Pass
  • Personal Development: £300 annual allowance for approved training
  • Wellbeing Support: Access to Spill app & Heka allowance (£40/month) + birthday/work anniversary boosts
  • Annual Team Trip: Gastronomical & wellbeing-focused team away trip
  • Parental Leave: Competitive maternity/paternity package
  • Lots of free Mother Root
  • #J-18808-Ljbffr

On-Trade Commercial Manager employer: MOTHER ROOT ✸

At Mother Root, we pride ourselves on being an exceptional employer that champions creativity, collaboration, and personal growth. Our vibrant work culture, combined with a commitment to employee well-being and development, ensures that every team member feels valued and empowered to contribute to our exciting journey as one of the UK's fastest-growing non-alcoholic brands. With flexible working arrangements, generous benefits, and a focus on building meaningful relationships within the hospitality sector, we offer a unique opportunity for those looking to make a significant impact in a dynamic environment.

MOTHER ROOT ✸

Contact Details:

MOTHER ROOT ✸ Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land On-Trade Commercial Manager

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MOTHER ROOT ✸. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to MOTHER ROOT ✸

Don't be shy about reaching out to MOTHER ROOT ✸ directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace On-Trade Commercial Manager

On-Trade Channel Strategy
Account Management
Relationship Building
Commercial Judgement
Performance Benchmarking
Negotiation Skills
P&L Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MOTHER ROOT ✸ and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at MOTHER ROOT ✸

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!