At a Glance
- Tasks: Manage demand forecasts and collaborate with major UK grocery retailers.
- Company: Join MOTH, a fast-growing FMCG brand shaking up the cocktail scene.
- Benefits: Flexible hours, bonus potential, generous leave, and a personal development budget.
- Other info: Enjoy free snacks, social events, and a vibrant workplace culture.
- Why this job: Be part of a dynamic team making an impact in the retail industry.
- Qualifications: Experience in demand planning or grocery retail is a plus.
Start Date: ASAP
Hybrid: 3 days in our London Paddington offices, 2 days working from home.
Reporting to: Global S&OP Manager
Contract type: Permanent, full time (5 days)
Salary: £37k / year
Working hours: 40 hours a week including a paid lunch hour. Flexible start (between 8am and 10am and finish (between 4pm and 6pm) times.
Who we are: At MOTH we're here for cocktails, company, and conversation. That’s why we make the most delicious cocktails in a can - so that special mix can happen anywhere. Our cocktails are classics, and our ingredients are second to none. MOTH is one of the UK’s fastest growing FMCG brands, re-writing the rules of RTD cocktails, and facing unprecedented growth. Our success is down to the work that our magic MOTHs do, we hire exceptional people to do exceptional things.
The role: We are seeking a UK Grocery Demand Planner to join our Sales & Operations Planning team and take primary responsibility for demand planning with our big 6 UK grocery customers within our short-term horizon. Reporting to the S&OP Lead, you will be the key point of contact for managing short-term (12-week rolling) forecasts with major retailers, coordinating depot fills and shelf availability, and ensuring seamless communication when supply constraints arise. This role is truly cross-functional, requiring excellent coordination of our customers, supply chain, and sales team - driving customer satisfaction through superior forecast accuracy, achieving OTIF targets and maintaining optimal depot stock levels.
Key responsibilities:
- Own and manage the 12-week rolling demand forecasts (all SKUs) across UK Grocery customers
- Analyse and build upon the internal forecast and challenge the team on assumptions that are inconsistent with trends or promotional plans
- Build relationships with our customer Supply Contacts to build a collaborative plan
- Convert customer inputs & internal forecasts into detailed, SKU-level forecasts
- Weekly engagement/FC reviews and Monthly Longer range planning with each of the customers supply teams
- Input Grocery forecasts within agreed timelines; analyse month-on-month changes and escalate significant swings
- Monitor inventory across customer depots; maintain visibility on shelf-stocking patterns to identify risks early
- Optimise volumes and delivery patterns to align with available supply; look long-term at how to maximize ROI for promotional activity and improve the delivery plan in line with sustainability targets by maximising truckloads.
Supply Management & Communication:
- Lead customer communications during short-supply situations, presenting alternatives (prioritisation, substitutes) and negotiating solutions
- Prepare impact assessments for Sales/Leadership (revenue implications, customer satisfaction risk)
- Coordinate adjustments with Marketing and Sales if supply cannot meet demand, and recommend solutions that can allow continued growth
Forecast Accuracy & Analytics:
- Monitor weekly/monthly forecast accuracy by customer and SKU; identify root causes of variance and improvement opportunities
- Provide monthly reports to S&OP Lead on accuracy, supply-demand balance, and escalations
- Build dashboards tracking fill rates, shelf availability, and order fulfilment performance
- Support S&OP Lead with longer-range forecasts and promotional performance analysis for future planning
Cross-Functional Collaboration:
- Attend monthly S&OP meetings; present forecasts and highlight risks
- Collaborate with Sales on customer account strategies and key account reviews
- Provide early visibility to Supply Chain on demand patterns
Who you are:
- Professional experience in customer supply, demand planning, grocery retail, or a related supply chain function
- Demonstrated experience managing relationships with large grocery retailers or customer accounts in a structured, professional environment
- Strong understanding of grocery retail operations, including depot distribution, promotional calendars, and shelf management
- Proficiency in Excel (pivot tables, VLOOKUP, charting) and ability to build and maintain forecasting models
- Experience with demand planning, forecasting, or ERP systems (e.g., SAP, Oracle) is a plus
- Excellent written and verbal communication skills, with ability to influence and negotiate with senior customer stakeholders
- Strong organisational skills and ability to manage multiple customer relationships and urgent ad-hoc requests simultaneously
- Passionate about understanding customer needs and delivering value; comfort operating in fast-paced retail environment
- Data-driven approach to decision-making; ability to diagnose forecast variance and recommend solutions
- Comfort with ambiguity and rapid change in retail and market conditions; willingness to pivot plans when needed
- Collaborates well in cross-functional teams; proactively seeks input and supports team objectives
- Able to bring innovative solutions and options to consider when faced with challenges.
Benefits:
- Flexible working hours - Core working hours are 10am-4pm so you can choose your working hours to suit you (e.g. 8am-4pm, 9am-5pm or 10am-6pm)
- Bonus - up to 15% subject to personal and Company Performance, paid annually
- Pension – 3% employer contribution
- Annual leave - 27 Days Holiday (+ your birthday off) (+ 2 life admin days)
- Working from abroad - up to 2 weeks’ per year
- Enhanced parental leave and support - 20 weeks full pay for each parent. We also offer parental transition coaching and Workplace Nursery Benefit to help out with nursery fees.
- Private Medical – Vitality including personal worldwide travel insurance
- Learning and development - Personal annual learning and development budget of £2,000 (alongside companywide training)
- Snacks - Free Breakfasts and more chocolate covered rice cakes than you could dream of
- Socials – weekly cocktail Thursdays, monthly Socials and summer/Christmas Parties
- Free MOTH allowance - Free monthly MOTHs allowance and discount codes for family and friends
Diversity & Inclusion: At MOTH we are committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, regardless of age, disability, gender, gender identity or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are proud to be an equal opportunities employer and strive to ensure a fair and supportive recruitment process for all candidates.
UK Grocery Demand Planner in London employer: MOTH Drinks - B Corp
At MOTH, we pride ourselves on being an exceptional employer that values creativity and passion in every team member. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for personal and professional growth as we expand. Join us in a dynamic environment where your contributions are celebrated, and together, we craft unforgettable experiences with every cocktail we serve.
StudySmarter Expert Advice🤫
We think this is how you could land UK Grocery Demand Planner in London
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at MOTH Drinks - B Corp, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of UK Grocery Demand Planner.
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at MOTH Drinks - B Corp. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research MOTH Drinks - B Corp and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at MOTH Drinks - B Corp
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at MOTH Drinks - B Corp.
✨Research Specific Challenges Faced by MOTH Drinks - B Corp
Look into any unique supply chain challenges MOTH Drinks - B Corp might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
