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- Tasks: Manage our online store, drive sales, and enhance customer experience.
- Company: Join the creative team at Motel Rocks, a vibrant fashion brand.
- Benefits: Competitive salary, generous leave, team socials, and 50% discount.
- Why this job: Be part of a dynamic team and make an impact in e-commerce.
- Qualifications: Experience in e-commerce management and strong digital marketing skills.
- Other info: Inclusive workplace with growth opportunities and a fun culture.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Website Manager – 12 months Maternity Cover role at Motel Rocks.
Location: Worcester & Cheltenham, UK
Welcome to Motel. Motel was born from a 1990s road trip where founders Will and Andy collected vintage items while staying in motels. Over 30 years and a team of 200+ people, every piece of clothing we make carries that spirit of adventure. We operate from Worcester, a design studio in London, and a creative studio in Bali.
The role: The Website Store Manager oversees day-to-day operations and development of our online store, driving sales and enhancing the customer experience.
Main tasks & responsibilities:
- Manage end‑to‑end e‑commerce process, including product listings, search, site architecture, descriptions, inventory management and order fulfillment.
- Ensure website is up‑to‑date with latest products, pricing and promotions.
- Collaborate with cross‑functional teams to optimise online customer journey.
Marketing and Promotions:
- Plan and execute online marketing campaigns with the marketing team.
- Implement promotions, discounts and loyalty programmes to drive acquisition and retention.
Digital Marketing:
- Build and maintain digital marketing campaigns on Meta and TikTok.
- Create and optimise landing pages for campaigns across multiple territories.
Customer Service:
- Enhance overall customer experience through personalised communication and feedback mechanisms.
Website Analytics and Reporting:
- Utilise analytics tools to track e‑commerce performance metrics.
- Generate regular reports on sales, traffic and customer behaviour.
Collaboration:
- Coordinate with marketing, sales and product teams to align online activities with business goals.
- Work with web developers, designers and third‑party vendors to optimise functionality and user experience.
Vendor and Partner Management:
- Manage relationships with third‑party vendors providing e‑commerce services.
Team Leadership and Development:
- Lead and inspire a team of e‑commerce professionals.
- Provide coaching, training and support for team success.
- Conduct weekly meetings and one‑to‑one sessions.
- Manage workloads and set weekly tasks.
- Motivate team to meet objectives.
- Ensure completion of daily/weekly tasks.
Written Content Creation:
- Write and edit product descriptions, landing page copy and other website content.
- Develop SEO‑friendly content to improve traffic and rankings.
About you:
- Bachelor's degree in Marketing, Business, Ecommerce or related field.
- Minimum 1 year experience in ecommerce management.
- Strong understanding of platforms such as Shopify, Magento, and tools like Google Analytics, SEMrush, Klaviyo.
- Proven success in driving online sales and achieving revenue targets.
- Excellent analytical skills and data‑driven decision making.
- Proficient in SEO and digital marketing strategies.
- Strong project management and organisational skills.
- Excellent communication and interpersonal skills.
- Proactive, innovative, results‑oriented mindset.
What's in it for you?
- Competitive salary in line with industry benchmarks.
- 3% employer pension contribution, 5% employee contribution as standard.
- 33 days annual leave including bank holidays, plus additional days for long service.
- Birthday day off.
- Team socials and meetups.
- Monthly wellbeing activities.
- Tailored progression pathways.
- Comprehensive EAP scheme offering financial, legal and health support.
- Professional support and mentoring.
- Bonus scheme paid twice a year.
- Motel 50% discount.
- Growth mentality company.
Motel Rocks Group Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Website Manager - 12 months Maternity Cover employer: Motel Rocks
Contact Detail:
Motel Rocks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Manager - 12 months Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work, especially if you're applying for a role like Website Manager. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and marketing strategies, so you can discuss how you can contribute to their goals during the chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Motel Rocks.
We think you need these skills to ace Website Manager - 12 months Maternity Cover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Website Manager role. Highlight your experience in e-commerce management and any specific tools you've used, like Shopify or Google Analytics. We want to see how your skills align with what we're looking for!
Show Off Your Creativity: Since this role involves writing product descriptions and landing page copy, don’t shy away from showcasing your writing skills. Include examples of your previous work or even a brief sample tailored to our brand. Let us see your creative flair!
Be Data-Driven: We love numbers! When discussing your past experiences, include metrics that demonstrate your success in driving online sales or improving customer engagement. This will show us you’re not just about ideas but also about results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Motel Rocks!
How to prepare for a job interview at Motel Rocks
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially platforms like Shopify and Magento. Be ready to discuss how you've managed online stores in the past and any specific strategies you've used to drive sales.
✨Show Off Your Analytical Skills
Since the role involves tracking performance metrics, be prepared to talk about your experience with tools like Google Analytics and SEMrush. Bring examples of how you've used data to make decisions that improved sales or customer experience.
✨Demonstrate Team Leadership
This position requires leading a team, so think of examples where you've inspired or developed others. Share how you’ve conducted meetings, set tasks, and motivated your team to achieve objectives.
✨Be Creative with Marketing Ideas
The role involves planning online marketing campaigns, so come armed with fresh ideas! Think about promotions or loyalty programmes you've implemented before and how they could apply to Motel Rocks' adventurous spirit.