Merchandising Administration Assistant

Location: London, UK

Type: Full-Time, Permanent

Welcome to Motel. Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born. Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

The role: We’re looking for a Merchandising Administration Assistant to join the team to provide administrative and operational support. You’ll be a key part of the Buying & Merchandising team ensuring accurate stock, order and intake management and assisting with the coordination of deliveries, reporting and merchandising processes. This role plays a vital part in ensuring Motel customers see the right products at the right time on our website, by maintaining merchandising systems and reporting to support effective trading and stock visibility at all times.

Main tasks & responsibilities:

• Maintain and update the Delivery Schedule, ensuring all purchase orders and delivery dates are accurately recorded.
• Track deliveries liaising with Logistics team escalating delays or discrepancies to the Assistant Merchandisers.
• Prepare intake updates for the weekly merchandising intake meeting.
• Update merchandising reports and planning documents, including weekly denim reports and intake flow trackers.
• Maintain accurate product, stock and supplier information within systems.
• Support Assistant Merchandisers in preparing trade packs and reporting for weekly and monthly trade meetings.
• Maintain size ratios and warehouse split information within merchandising systems.
• Support stock management tasks such as transfers, allocations and markdown preparation.
• Help monitor stock levels and flag potential issues.
• Assist with updating product line lists for marketing activity, brand events or influencer gifting.
• Work closely with Buying, Logistics, Finance and Suppliers to resolve operational queries.
• Help implement organisation, reports, admin when needed.
• Present confidently and clearly in a variety of meetings and situations.

About you: This is a junior role and so we understand you might not have previous experience in a similar role just yet. We’d still love to hear from you, especially if you have:

• A relevant degree or qualifications related to Buying & Merchandising.
• A solid understanding of the role Buy & Merch plays in a fashion business.
• An organised style of work with high attention to detail.
• A pro-active, solution-focused attitude.
• Strong communication skills.
• Comfort and competence working with data.
• Enthusiasm and desire to develop a career in Buying & Merchandising.

What’s in it for you?

• Competitive salary in line with industry benchmarking.
• 3% employer pension contribution, 5% employee contribution as standard.
• 33 days annual leave inclusive of bank holidays, with additional days for long service.
• Birthday day off.
• Team socials and meetups.
• Monthly well-being activities to support your health and wellbeing.
• Tailored progression pathways.
• A thorough EAP scheme offering financial, legal and health support.
• Access to professional support & mentoring.
• Bonus Scheme for all employees paid out twice a year.
• Motel 50% discount.

Motel is a growth mentality company. Motel Rocks Group Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.