At a Glance
- Tasks: Manage night operations, ensuring guest satisfaction and smooth hotel functioning.
- Company: Join a vibrant team at Motel One, where appreciation and support thrive.
- Benefits: Enjoy a friendly work environment with opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and collaboration across departments.
- Why this job: Be the heartbeat of our hotel, creating memorable experiences for guests.
- Qualifications: Experience in hospitality, strong hosting skills, and a passion for service.
The predicted salary is between 21150 - 25850 £ per year.
Company Description
Our heart beats turquoise. Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price. As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
Your focus: the well-being of guests and employees. You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:
- Responsibility for the seamless operation of the hotel during the night shift
- Preparing daily closing balances and securing daily takings
- Looking after guests in our bar and lounge
- Preparing breakfast setup ready for our first guests of the day
Qualifications
Whether you are a hotel professional – you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have experience and expertise with Opera Cloud
- Have ideally two years of professional Night Auditor experience in the hotel/catering industry or other sectors
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together
Night Manager in London employer: Motel One
Motel One Newcastle upon Tyne is an exceptional employer that prioritises a welcoming and inclusive work culture, making it an ideal place for those passionate about hospitality. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a vibrant team environment. Located in the heart of Newcastle, the hotel offers unique advantages such as a dynamic city atmosphere and the chance to engage with a diverse clientele, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One
Don't be shy about reaching out to Motel One directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
