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- Tasks: Lead the front office team and manage guest bookings for an exceptional experience.
- Company: Motel One, a vibrant hotel chain focused on quality service.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Exciting role in a dynamic location with career advancement potential.
- Why this job: Join a passionate team and make a difference in guest experiences.
- Qualifications: Previous hotel experience and strong organisational skills required.
The predicted salary is between 30000 - 32000 £ per year.
Motel One is looking for a Reservations and Front Office Supervisor to lead their team and ensure quality guest experiences at the Lancaster Gate Hotel in the City of Westminster, UK. The role involves managing bookings, supporting a motivated work environment, and ensuring high service standards.
Ideal candidates will have prior hotel experience, strong organizational skills, and a passion for hospitality, along with the right to work in the UK.
The position offers a competitive salary of GBP 30,000 - GBP 32,000 annually.
Front Office & Reservations Lead - Guest Experience in London employer: Motel One
Contact Detail:
Motel One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office & Reservations Lead - Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Motel One and their values. Show us that you’re not just another candidate; demonstrate your passion for guest experience and how you can contribute to their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your previous hotel experience and how it relates to the Reservations and Front Office Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Office & Reservations Lead - Guest Experience in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing excellent guest experiences, as this is key for us at Motel One.
Highlight Relevant Experience: Make sure to detail any previous hotel or front office experience you have. We want to see how your background aligns with the role of Reservations and Front Office Supervisor, so don’t hold back on showcasing your skills!
Be Organised and Clear: Your written application should be well-structured and easy to read. Use clear headings and bullet points where necessary to make it simple for us to see why you’re the perfect fit for the team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Motel One
✨Know Your Stuff
Before the interview, make sure you’re familiar with Motel One and their values. Research their approach to guest experience and think about how your previous hotel experience aligns with their standards. This will show that you’re genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Front Office & Reservations Lead, strong organisational skills are key. Prepare examples from your past roles where you successfully managed bookings or led a team. Be ready to discuss how you keep things running smoothly, even during busy periods.
✨Demonstrate Your Passion for Hospitality
Motel One is all about providing exceptional guest experiences. Share stories that highlight your passion for hospitality and how you’ve gone above and beyond for guests in the past. This will help you stand out as someone who truly cares about the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows that you’re engaged and thinking about how you can contribute to their success.