At a Glance
- Tasks: Lead the restaurant team to deliver exceptional guest experiences and manage daily operations.
- Company: Join Motel One, a vibrant hotel chain known for its modern design and friendly atmosphere.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive team environment.
- Other info: Hands-on role with opportunities to innovate and drive guest engagement.
- Why this job: Be part of a dynamic team that values creativity and guest satisfaction in a stylish setting.
- Qualifications: Experience in a busy hotel environment and strong leadership skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
Company Description
Our heart beats turquoise. Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price. As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
The Food & Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The Food & Beverage Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the brand’s values and service culture.
YOUR KEY RESPONSIBILITIES:
- Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards
- Comply with the company’s code of conduct, ethics, and all internal policies and procedures
- Perform tasks as directed to support and contribute toward the achievement of business and operational goals
- Deliver the highest levels of service with attention to detail, consistently exceeding guest expectations
- Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards
- Review daily operational requirements
- Review and update the restaurant’s food and beverage menu items regularly
- Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns
- Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication
- Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved
- Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists and Company standards
- Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement
- Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence
- Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals
- Provide coaching and create personal development plans for team members to encourage growth and improve performance
- Support the Hotel Manager in developing and executing strategic business and marketing plans for the Hotel
We will on occasion call for each individual in the team to perform various related tasks as needed in the spirit of providing exceptional guest service.
ADDITIONAL RESPONSIBILITIES:
- Communicate effectively, both verbally and in writing, to provide clear direction to the team
- Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations.
- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
Qualifications:
Previous experience in a busy hotel environment is a must.
Additional Information:
This role requires a very hands-on approach to deliver our outstanding Urban Breakfast concept along with bar operation and light food menu.
Food and Beverage Manager in London employer: Motel One
Motel One Newcastle upon Tyne is an exceptional employer that prioritises a welcoming and inclusive work culture, making it an ideal place for those passionate about hospitality. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a vibrant team environment. Located in the heart of Newcastle, the hotel offers unique advantages such as a dynamic city atmosphere and the chance to engage with a diverse clientele, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One
Don't be shy about reaching out to Motel One directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
