At a Glance
- Tasks: Lead the opening of a vibrant new hotel and create unforgettable guest experiences.
- Company: Join Motel One, a fast-growing lifestyle hotel brand with a supportive culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of an exciting journey in one of London's most dynamic locations.
- Why this job: Shape the culture of a new hotel and inspire a passionate team from day one.
- Qualifications: Experience in hotel management, strong leadership skills, and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Our heart beats turquoise. Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our leaders to our team members. We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 14 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
A unique opportunity has arisen for an experienced, ambitious and passionate Hotel Manager (General Manager) to lead the opening and ongoing success of Motel One London-Southwark. Opening in late 2026/early 2027, this exciting new hotel will feature 222 beautifully designed guest rooms in one of London's most vibrant and dynamic locations.
We're looking for someone who thrives on creating something from the ground up. Someone who inspires others, embraces challenge and is excited by the opportunity to build an exceptional team, establish a strong presence in the local market and create memorable guest experiences from day one. Previous commercial experience and knowledge of the Southwark/South Bank market would be a distinct advantage.
This is more than opening a hotel. It's an opportunity to shape its culture, develop its people and establish it as the leading lifestyle hotel in the area.
As Hotel Manager, you will be the driving force behind the successful opening and ongoing operation of Motel One London-Southwark. You are a passionate host who leads by example and creates an environment where both guests and employees feel genuinely welcome. You inspire your team through your energy, authenticity and commitment to excellence, whilst maintaining a clear focus on quality, guest satisfaction and commercial success.
Key responsibilities:- Lead the pre-opening project, ensuring the hotel is fully prepared for a successful launch.
- Recruit, develop and inspire a high-performing team that embodies the Motel One culture and values.
- Create a positive, engaging and inclusive working environment where people can thrive and grow.
- Oversee the day-to-day operational and administrative management of the hotel, ensuring Motel One standards are consistently achieved.
- Deliver outstanding guest experiences while maintaining exceptional quality across all areas of the business.
- Drive revenue growth and achieve budgeted financial targets through strong commercial leadership.
- Prepare monthly, quarterly and annual financial reporting in collaboration with Head Office departments and provide regular updates to Regional Management.
- Build strong relationships within the local community and actively develop the hotel's commercial presence alongside the regional and central support teams.
Opening a hotel is one of the most rewarding experiences in hospitality. From recruiting your own team and creating the culture from day one, to welcoming your very first guests, you'll have the opportunity to leave a lasting legacy while being supported by one of Europe's fastest-growing lifestyle hotel brands. If you're ready for your next challenge and want to lead a hotel that people love to work in as much as they love to stay in, we'd love to hear from you.
Do you have a great personality and excellent hosting skills? Do you impress with your professionalism, empathy and entrepreneurial thinking? - Then you'll fit in with us!
You also have:
- Several years of experience as a Hotel/General Manager within high volume branded hotels.
- Leadership experience and the ability to motivate and develop your team.
- Previous experience in the rooms division in the city or branded hotel industry.
- Entrepreneurial thinking, organisational skills and strong decision-making abilities.
- A passion about providing outstanding service to make every guest experience unforgettable.
- Strong interpersonal skills, an open and communicative manner and a positive attitude.
- Very good written and spoken English skills as well as sound knowledge of Microsoft 365.
- Hands-on mentality and team spirit - because we achieve our successes together!
If this sounds like your kind of challenge, we’re excited to receive your application!
Hotel Manager employer: Motel One
As a Front Office & Reservations Agent, you will thrive in a vibrant work culture that prioritises exceptional guest service and teamwork. Our company offers competitive benefits, opportunities for professional growth, and a supportive environment where your contributions are valued. Located in a bustling area, we provide a unique chance to engage with diverse guests while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One
Don't be shy about reaching out to Motel One directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
