At a Glance
- Tasks: Manage night operations, ensuring guest and employee well-being.
- Company: Dynamic hotel chain with a focus on teamwork and guest satisfaction.
- Benefits: Bonus programme, international career opportunities, staff discounts, and personal development.
- Other info: Celebrate successes together with fun events and a supportive work culture.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, strong hosting skills, and a passion for service.
The predicted salary is between 22050 - 26950 £ per year.
Your focus: the well-being of guests and employees. You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team. Your duties will also include the following:
- Responsibility for the seamless operation of the hotel during the night shift
- Preparing daily closing balances and securing daily takings
- Looking after guests in our bar and lounge
- Preparing breakfast setup ready for our first guests of the day
Benefits:
- Bonus program: The better the guests rate their stay, the higher the bonus!
- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications:
- Whether you are a hotel professional – you will fit in here! Because personality and hosting skills are our priority.
- Have experience and expertise with Opera Cloud
- Have ideally two years of professional Night Auditor experience in the hotel/catering industry or other sectors
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together.
Night Manager employer: Motel One London-Tower Hill
Motel One London-Tower Hill is an attractive employer offering a bonus program linked to guest satisfaction, staff discounts across its hotels, and opportunities for international career growth. The company fosters a supportive work environment with a focus on personal and professional development.
Contact Details:
Motel One London-Tower Hill Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One London-Tower Hill. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One London-Tower Hill
Don't be shy about reaching out to Motel One London-Tower Hill directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One London-Tower Hill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One London-Tower Hill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
