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- Tasks: Welcome guests, manage cash transactions, and prepare for breakfast.
- Company: Join Motel One, where we create a home away from home with modern design.
- Benefits: Earn up to £4,000 extra annually through our bonus scheme and enjoy a salary increase.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality or a passion for the hotel industry is essential.
The predicted salary is between 20000 - 30000 £ per year.
Our heart beats turquoise. Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first‑class inner‑city locations at an attractive price. As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check‑in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:
- Preparing daily closing balances
- Cash transactions and cashing up
- Processing booking requests
- Preparing for breakfast
Qualifications:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open, communicative and confident and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together
As a Night Auditor at our hotel, you won’t just be part of a supportive and dynamic team—you’ll also have the opportunity to boost your earnings through our generous bonus scheme. Team members can earn up to £4,000 extra per year, based on guest review scores. Your hard work and commitment to delivering excellent guest experiences won’t go unnoticed—we believe in rewarding great service where it matters most! Please note from the 1st April there will be a salary increase.
Night Audit in Newcastle upon Tyne employer: Motel One Group
Contact Detail:
Motel One Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Audit in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Show up at local hotels and introduce yourself. Bring your CV and a smile! Sometimes, a personal touch can make all the difference, and you might just catch a manager's eye.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality. Think about how you’d handle guest complaints or ensure a smooth check-in process. We want to see your passion for service shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us at Motel One. Plus, you’ll be one step closer to joining our turquoise family and making guests feel at home.
We think you need these skills to ace Night Audit in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hotel industry shine through. Share experiences that highlight your hosting skills and how you’ve gone the extra mile for guests. We want to see that you’re not just looking for a job, but a place where you can truly thrive.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Audit position. Highlight relevant experience in the hotel or catering industry, and don’t forget to mention any specific skills that align with our values at Motel One. We appreciate attention to detail!
Be Yourself: At Motel One, we value authenticity. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on guest service, we want to know the real you. Remember, we’re all about creating a home away from home!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. Let’s make this happen together!
How to prepare for a job interview at Motel One Group
✨Know Your Stuff
Before the interview, make sure you understand what being a Night Auditor at Motel One entails. Familiarise yourself with their values, like creating a home away from home and high service standards. This will help you align your answers with what they’re looking for.
✨Showcase Your Hospitality Skills
Since the role is all about guest interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for guests, as this will demonstrate your passion for the hotel industry.
✨Be a Team Player
Motel One values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues or assisted across departments. This shows that you’re not just focused on your own role but are committed to the team’s success.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role, such as inquiries about their training programmes or how they support career development. This will leave a positive impression!