At a Glance
- Tasks: Welcome guests and manage check-in/out with warmth and efficiency.
- Company: Motel One, a vibrant hotel in Newcastle upon Tyne.
- Benefits: Competitive pay, friendly team, and opportunities for growth.
- Other info: Dynamic environment with a focus on teamwork and guest satisfaction.
- Why this job: Join a multicultural team and create memorable experiences for guests.
- Qualifications: Enthusiasm for hospitality and strong communication skills.
The predicted salary is between 25290 - 30910 £ per year.
Motel One in Newcastle upon Tyne is seeking an enthusiastic hotel professional or career changer to welcome guests and handle check-in/out with warmth and efficiency.
You will manage bookings, invoicing and front/back office tasks in a multicultural team, delivering high-quality service and ensuring guest satisfaction.
Open and communicative with a passion for hospitality, you will work across departments to achieve results together and contribute to a friendly, service-driven hotel environment.
#J-18808-Ljbffr
Guest Experience Front Desk Specialist in Newcastle upon Tyne employer: Motel One Group
Motel One in Newcastle upon Tyne is an excellent employer that fosters a vibrant and inclusive work culture, where every team member is valued for their contributions. With a strong focus on employee growth and development, you will have the opportunity to enhance your skills in a supportive environment while working alongside passionate hospitality professionals. Enjoy unique benefits such as flexible working hours and a dynamic team atmosphere that prioritises guest satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Front Desk Specialist in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One Group
Don't be shy about reaching out to Motel One Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Front Desk Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
