Our heart beats turquoise.
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
**Executive Housekeeper Responsibilities:** This new hotel, comprising 222 keys, is preparing for opening, and we are seeking an experienced Executive Housekeeper to lead this exciting venture from inception.
**Key Responsibilities:** - Oversee the complete housekeeping operations for a 222-key hotel from pre-opening through full operational capacity - Develop and implement comprehensive housekeeping policies, procedures, and standards aligned with brand guidelines and guest expectations
- Recruit, train, and manage a housekeeping team, fostering a culture of excellence and continuous improvement - Establish quality assurance protocols and conduct regular inspections to ensure consistent cleanliness and maintenance standards across all guest rooms and public areas - Manage housekeeping budgets, including labour costs, supplies, and equipment procurement, whilst maintaining cost efficiency
- Liaise with other departments (Front Office, Maintenance, Guest Services) to ensure seamless hotel operations and exceptional guest experiences - Implement sustainable and environmentally responsible housekeeping practices - Develop staff scheduling and workload management systems to optimise productivity and team morale - Monitor and maintain inventory of cleaning supplies, linens, and equipment
- Handle guest complaints and concerns related to housekeeping services with professionalism and discretion - Ensure compliance with health, safety, and hygiene regulations throughout all housekeeping operations - Lead the pre-opening setup, including staff induction, training programs, and operational readiness - Report to senior management on departmental performance, challenges, and recommendations
This role requires a very hands on approach
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Executive Housekeeper in London employer: Motel One Group
Motel One in Newcastle upon Tyne is an exceptional employer that values its team members and fosters a vibrant work culture. With a focus on employee growth and development, you will have the opportunity to enhance your skills in a supportive environment while working alongside a diverse group of passionate hospitality professionals. Enjoy competitive benefits and the unique advantage of being part of a friendly, service-driven hotel that prioritises guest satisfaction and teamwork.
