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- Tasks: Ensure smooth hotel operations overnight while providing exceptional guest service.
- Company: Join a dynamic hotel team with global opportunities.
- Benefits: Enjoy bonuses, staff discounts, and personal development programs.
- Why this job: Perfect for night owls who love hospitality and want to make an impact.
- Qualifications: Experience in hospitality or a passion for the industry is essential.
- Other info: Flexible shifts with a fun team culture and celebration events.
The predicted salary is between 13 - 16 £ per hour.
This is a part-time position (24 hours per week, 3 days per week) working overnight shifts from 22:30 to 07:00. Shifts can fall on any day of the week, with flexibility required; however, availability for weekends is highly desirable.
Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in to a smooth departure, your role will be to assist both our early risers and night owls during the overnight shift. As Night Auditor, you will ensure the hotel runs efficiently throughout the night while maintaining exceptional guest service standards.
Your duties will include:
- Preparing daily closing balances and completing night audit procedures
- Handling cash transactions and cashing up accurately
- Processing booking requests and managing reservations
- Preparing and setting up for breakfast service
- Providing a warm, professional, and attentive service to all guests
- Addressing guest queries and ensuring safety and security throughout the night
This role is ideal for someone who is reliable, detail-oriented, and confident working independently during overnight hours.
Benefits:
- Bonus program: The better the guests rate their stay, the higher the bonus
- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications:
Whether you are a hotel professional or changing careers – you will fit in here because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open, communicative and confident and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together
Night Audit in Glasgow employer: Motel One Glasgow
Contact Detail:
Motel One Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Audit in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hotel industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or in front of a mirror. Focus on showcasing your personality and hosting skills, as these are key for the Night Audit role.
✨Tip Number 3
Be flexible with your availability! Since the shifts can fall on any day of the week, showing that you're open to working weekends and odd hours can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Night Audit in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Night Auditor where guest interaction is key.
Tailor Your Application: Make sure to tailor your application to the Night Audit position. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your flexibility with shifts. We love seeing candidates who understand what we’re looking for!
Be Detail-Oriented: As a Night Auditor, attention to detail is crucial. In your application, showcase your ability to handle tasks accurately, whether it’s cash transactions or preparing daily closing balances. This will show us that you’re the right fit for maintaining our exceptional standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Motel One Glasgow
✨Know Your Role Inside Out
Before the interview, make sure you understand the Night Auditor position thoroughly. Familiarise yourself with the key responsibilities like handling cash transactions and preparing daily closing balances. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Guest Service Skills
Since this role is all about providing exceptional guest service, think of examples from your past experiences where you've gone above and beyond for guests. Be ready to discuss how you would handle various guest queries and ensure their safety during the night shift.
✨Flexibility is Key
The job requires flexibility with shifts, especially on weekends. Be prepared to discuss your availability openly. If you can demonstrate your willingness to adapt to the needs of the hotel, it will show that you're a reliable candidate who can be counted on during those crucial overnight hours.
✨Emphasise Teamwork and Communication
Even though you'll be working independently at night, teamwork is still important. Share examples of how you've collaborated with others in previous roles. Highlight your communication skills and how you can assist across departments, as this aligns with the company's values of achieving results together.