At a Glance
- Tasks: Manage night operations and ensure guest satisfaction while leading your team.
- Company: Join a dynamic hotel chain with a focus on teamwork and guest experience.
- Benefits: Earn bonuses based on guest ratings, enjoy staff discounts, and access career growth opportunities.
- Other info: Celebrate successes together with fun team events and extensive training programs.
- Why this job: Make a real impact on guests' experiences while developing your skills in the hospitality industry.
- Qualifications: Experience with Opera Cloud and a passion for quality service are essential.
The predicted salary is between 21150 - 25850 £ per year.
Night Manager
Job Description
Your focus: the well-being of guests and employees.
You will coordinate and manage our night operations in cooperation with the Department Manager and specifically assist our early risers and night owls together with your team.
Duties
- Responsibility for the seamless operation of the hotel during the night shift
- Preparing daily closing balances and securing daily takings
- Looking after guests in our bar and lounge
- Preparing breakfast setup ready for our first guests of the day
Benefits
- Bonus program: The better the guests rate their stay, the higher the bonus!
- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications
- Have experience and expertise with Opera Cloud
- Have ideally have two years of professional Night Auditor experience in the hotel/catering industry or other sectors
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments - we achieve our results together
- #J-18808-Ljbffr
Night Manager in London employer: Motel One Germany BetriebsGmbH
Motel One Germany BetriebsGmbH is an exceptional employer that values its team members by fostering a supportive and inclusive work culture in the vibrant city of Newcastle upon Tyne. With a strong emphasis on employee growth, you will benefit from comprehensive onboarding and training opportunities, ensuring you thrive in your role as a Front Office Guest Experience Specialist. Join us to be part of a dynamic, multicultural team dedicated to delivering outstanding service and creating memorable experiences for our guests.
Contact Details:
Motel One Germany BetriebsGmbH Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Motel One Germany BetriebsGmbH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Motel One Germany BetriebsGmbH
Don't be shy about reaching out to Motel One Germany BetriebsGmbH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Motel One Germany BetriebsGmbH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Motel One Germany BetriebsGmbH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
