Executive Housekeeper
This new hotel, comprising 222 keys, is preparing for opening, and we are seeking an experienced Executive Housekeeper to lead this exciting venture from inception.
Key Responsibilities
- Oversee the complete housekeeping operations for a 222-key hotel from pre-opening through full operational capacity
- Develop and implement comprehensive housekeeping policies, procedures, and standards aligned with brand guidelines and guest expectations
- Recruit, train, and manage a housekeeping team, fostering a culture of excellence and continuous improvement
- Establish quality assurance protocols and conduct regular inspections to ensure consistent cleanliness and maintenance standards across all guest rooms and public areas
- Manage housekeeping budgets, including labour costs, supplies, and equipment procurement, whilst maintaining cost efficiency
- Liaise with other departments (Front Office, Maintenance, Guest Services) to ensure seamless hotel operations and exceptional guest experiences
- Implement sustainable and environmentally responsible housekeeping practices
- Develop staff scheduling and workload management systems to optimise productivity and team morale
- Monitor and maintain inventory of cleaning supplies, linens, and equipment
- Handle guest complaints and concerns related to housekeeping services with professionalism and discretion
- Ensure compliance with health, safety, and hygiene regulations throughout all housekeeping operations
- Lead the pre-opening setup, including staff induction, training programs, and operational readiness
- Report to senior management on departmental performance, challenges, and recommendations
Benefits
- Bonus program: The better the guests rate their stay, the higher the bonus!
- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
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Executive Housekeeper employer: Motel One Germany BetriebsGmbH
Motel One Germany BetriebsGmbH is an exceptional employer that values its team members by fostering a supportive and inclusive work culture in the vibrant city of Newcastle upon Tyne. With a strong emphasis on employee growth, you will benefit from comprehensive onboarding and training opportunities, ensuring you thrive in your role as a Front Office Guest Experience Specialist. Join us to be part of a dynamic, multicultural team dedicated to delivering outstanding service and creating memorable experiences for our guests.
Contact Details:
Motel One Germany BetriebsGmbH Recruitment Team
