Contact Centre AI & Automation Lead

Contact Centre AI & Automation Lead

Full-Time On-site
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Motability Operations is seeking a Digital Optimisation Lead to elevate the contact centre's digital capabilities, including conversational AI, automation and self-service tech. You’ll turn opportunities into practical solutions that improve customer journeys and efficiency.

Join a hybrid, UK-wide team delivering measurable improvements with hands-on technical leadership and cross-functional collaboration.

Contact Centre AI & Automation Lead employer: Motability Operations

As a Senior Events and Marketing Executive, you'll be part of a dynamic and collaborative team dedicated to creating impactful experiences that resonate with our customers. Our inclusive work culture fosters creativity and innovation, while offering ample opportunities for professional growth and development in the vibrant cities of Edinburgh, Bristol, and London. Join us to make a meaningful difference in the lives of those we serve through engaging events and strategic marketing initiatives.

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Contact Details:

Motability Operations Recruitment Team