CEO Office Assistant in Bristol

Description

Motability Operations are currently recruiting for a CEO Office Assistant to join our team in Bristol on a full-time, permanent basis. This is a pivotal role within the Executive Support team, providing high-quality administrative and operational support to the CEO Office. The role centres on managing the CEO\’s complex diary and inbox, coordinating meetings and travel arrangements, processing financial transactions, and supporting the resolution of high-level customer complaints. Working closely with the Chief of Staff and the CEO\’s Executive Assistant, the CEO Office Assistant plays a key part in ensuring the smooth and effective running of the CEO\’s daily priorities. The position offers an excellent opportunity for professional growth and development within a dynamic and fast-paced environment.

As part of a team of Executive Assistants, you\’ll collaborate to ensure excellent support across the business, stepping in to assist other team members when needed. Your proactive approach and forward-thinking mindset will be invaluable as you anticipate needs and plan ahead to provide cohesive support.

In this role, you\’ll regularly interact with senior internal and external stakeholders, including the Executive Team, senior leaders, Non-Executive Directors, and partners such as the Motability Foundation. You\’ll represent the CEO Office with professionalism, discretion, and a commitment to excellence

Key responsibilities include diary management, arranging and overseeing meetings, maintaining inbox efficiency, coordinating travel logistics, handling financial tasks accurately, managing high-level complaints, providing general administrative support, and collaborating with the EA team to maintain high standards of assistance.

Qualifications

This position requires a combination of administrative expertise, strong communication abilities, and a proactive approach to problem-solving.

You will enjoy engaging with individuals at all levels, fostering strong relationships both internally and externally. Your discretion and tact in handling confidential information will be invaluable.

Your flexibility and adaptability will be needed as you navigate ever-changing circumstances. Whether working independently or as part of a collaborative team effort, your enthusiasm and eagerness to learn new skills will set you apart.

Minimum criteria:

• Proficiency in Microsoft PowerPoint, Word, Excel, and Outlook,
• Ability to thrive under pressure while maintaining strong organisation and time management skills sets you apart.
• Confidentiality as you will be expected to handle sensitive information with discretion

Benefits

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff\’s health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they\’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.