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For Companies At a Glance
- Tasks: Support car dealerships and customers through phone, email, and live chat.
- Company: Motability Operations, a leading organisation in customer service.
- Benefits: Full-time role with competitive salary and great work-life balance.
- Why this job: Join a new team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Description
Motability Operations are currently recruiting for Application Experience Advisors\’ to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat…
Application Experience Specialist (Full-Time) employer: Motability Operations
Contact Detail:
Motability Operations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Experience Specialist (Full-Time)
✨Tip Number 1
Get to know the company inside out! Research Motability Operations and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be supporting customers via phone, email, and live chat, make sure you can convey information clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Application Experience Team. Don’t miss out!
We think you need these skills to ace Application Experience Specialist (Full-Time)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Application Experience Specialist role. Highlight your relevant experience and skills that align with supporting customers through the application process. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since you'll be interacting with car dealerships and Motability Scheme customers, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us you can convey information effectively across various channels.
Be Personable and Approachable: We’re looking for someone who can connect with customers easily. In your written application, let your personality shine through! Share examples of how you've built rapport with customers in the past, as this will resonate well with us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Motability Operations.
How to prepare for a job interview at Motability Operations
✨Know the Application Process Inside Out
Familiarise yourself with the application process for both car dealerships and Motability Scheme customers. Understanding the ins and outs will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be supporting customers via phone, email, and live chat, practice clear and concise communication. Consider role-playing common scenarios with a friend to get comfortable with different types of customer interactions.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved issues for customers. Be ready to share these during the interview to demonstrate your ability to handle challenges effectively.
✨Research Motability Operations
Take some time to learn about Motability Operations and their mission. Being able to discuss their values and how you align with them will impress the interviewers and show that you're a good fit for the team.
