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For Companies At a Glance
- Tasks: Support car dealerships and customers through phone, email, and live chat.
- Company: Motability Operations, a leader in customer service.
- Benefits: Full-time role with competitive salary and great work-life balance.
- Why this job: Join a new team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Description
Motability Operations are currently recruiting for Application Experience Advisors\’ to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat…
Application Experience Specialist (Full-Time) employer: Motability Operations
Contact Detail:
Motability Operations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Experience Specialist (Full-Time)
✨Tip Number 1
Get to know the company inside out! Research Motability Operations and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Application Experience Specialist, you'll be chatting with customers all day. Role-play with a friend or use our resources to sharpen your phone, email, and live chat skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Application Experience Specialist (Full-Time)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Application Experience Specialist role. Highlight your relevant experience and skills that align with what we’re looking for in our new team members.
Show Your Passion: Let us see your enthusiasm for the role! Share why you’re excited about joining our Application Experience Team and how you can contribute to enhancing the application process for our customers.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications without having to decipher complex sentences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Application Experience Specialist position.
How to prepare for a job interview at Motability Operations
✨Know the Application Process Inside Out
Make sure you understand the application process for both car dealerships and Motability Scheme customers. Familiarise yourself with common queries and challenges that applicants might face, so you can demonstrate your knowledge during the interview.
✨Practice Your Communication Skills
Since the role involves supporting customers via phone, email, and live chat, practice clear and concise communication. Consider role-playing with a friend to simulate customer interactions, focusing on how to handle different scenarios effectively.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in previous roles. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your ability to support customers effectively.
✨Research Motability Operations
Take some time to learn about Motability Operations and their mission. Understanding their values and how they support customers will help you align your answers with what they’re looking for, showing that you're genuinely interested in the role.
