At a Glance
- Tasks: Lead the development of innovative home charging solutions for electric vehicles.
- Company: Motability Operations, a unique organisation focused on mobility solutions.
- Benefits: Competitive salary, annual leave, private medical insurance, and employee discounts.
- Other info: Join a diverse team committed to accessibility and inclusion.
- Why this job: Shape the future of electric vehicle charging for over 800,000 customers.
- Qualifications: Experience in product ownership or management, ideally in mobility or energy sectors.
The predicted salary is between 63000 - 77000 £ per year.
- Join to apply for the
- Product Owner – Charging at home role at
- Motability Operations Ltd
Motability Operations is seeking a strategic and delivery-focused Product Owner to lead the development of our Home Charging proposition.
Sitting at the intersection of product strategy and agile execution, this role will help define and deliver a scalable, accessible and cost-effective home charging offer that supports all customers — regardless of housing type or parking situation.
This is a high-impact, high-visibility opportunity to shape how over 800,000 customers transition to electric vehicles.
You’ll work in a cross-functional squad with marketing, design, tech and operations colleagues to turn strategic goals into live products and services — unlocking value for both customers and the business.
Key Responsibilities
- Co-develop the home charging strategy and delivery roadmap in collaboration with senior leaders
- Define near-term and long-term objectives that align with MO’s energy and customer transition goals
- Translate strategy into tangible features, tools and journeys for diverse customer groups (e. g. tenants, those without driveways, etc.)
- Own and manage the product backlog using appropriate prioritisation frameworks (e. g. Mo SCo W, RICE, WSJF)
- Ensure backlog reflects strategic goals, customer needs, and technical feasibility
- Write user stories with clear, testable acceptance criteria, aligned to desired outcomes
- Balance tactical delivery (e. g. cable mat journeys, install funding tools) with strategic enablers (e. g. local authority integration, payment model pilots)
- Act as the voice of the customer in all squad activity; ensure accessibility and inclusion are embedded from day one
- Lead on customer research touchpoints with Innovation and Insights to validate direction
- Collaborate with stakeholders across procurement, legal, energy, policy and marketing to align plans and manage interdependencies
- Work closely with the squad Scrum Master and delivery team to set sprint goals, track progress and remove blockers
- Facilitate Agile ceremonies including sprint planning, reviews and retrospectives
- Be the escalation point for delivery decisions and ensure team efforts are aligned with quarterly outcomes
- Measurement & Continuous Improvement
- Define and monitor key KPIs such as % of EV fleet with home charger access, install conversion rate, and customer satisfaction
- Use insights from customer feedback, operational data and service performance to inform ongoing iteration
- Advocate for continuous improvement and team learning within the squad and across the Electric product group
About You
You’re a strategic product thinker who can get into the detail.
You thrive on solving real customer problems at scale, and you’re energised by complex systems, technical ambiguity and cross-functional collaboration.
- Proven experience in product ownership OR product management, ideally in mobility, energy, housing, or another regulated environment.
- Demonstrated ability to translate strategy into user-centred products/services — not just delivery, but shaping direction.
- Familiarity with Agile methodologies and backlog management (e. g. user stories, prioritisation frameworks).
- Evidence of customer-centred mindset, including accessibility and inclusion.
- Strong stakeholder management skills, with comfort engaging across technical, commercial, and operational groups.
- Experience in EV charging infrastructure OR housing/energy services or local government
- Understanding of inclusive design principles and assistive technology
- Familiarity with data tools (e. g. Snowflake) or customer engagement platforms (e. g. Salesforce)
About The Company
Motability Operations is a unique organisation, virtually one of a kind.
We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK.
Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day
- We find solutions
- As a Motability Operations team member, the benefits you can expect are:
- Competitive reward package including an annual discretionary bonus
- 28 days annual leave with option to purchase and sell days
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies
- Equality, Diversity and Inclusion
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.
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Product Owner – Charging at home employer: Motability Operations Ltd
Motability Operations is an exceptional employer that prioritises employee growth and development, particularly in the Talent Acquisition Lead role. With a strong focus on building capability within a supportive team environment, employees benefit from structured career progression, comprehensive training, and the opportunity to influence strategic hiring practices. Located in a dynamic setting, the company fosters a culture of inclusivity and collaboration, ensuring that every team member plays a vital role in enhancing the recruitment experience for both candidates and hiring managers.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner – Charging at home
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Motability Operations Ltd!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Motability Operations Ltd would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Motability Operations Ltd through your school's career services!
We think you need these skills to ace Product Owner – Charging at home
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner – Charging at home, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner – Charging at home position at Motability Operations Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Motability Operations Ltd
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
