Motability Operations Ltd is seeking a senior Customer Insight professional to lead research that demonstrates customer understanding and good outcomes across the lifecycle. You will design and deliver a programme supporting Consumer Duty, responsible lending and product governance obligations.
You will work with Legal, Compliance, In-life Customer Service, Operations, Finance, Marketing Communications and Tech teams to translate findings into actionable insights and recommendations, with a
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Hybrid-Working Customer Outcomes Insight Lead employer: Motability Operations Ltd
Motability Operations is an exceptional employer that prioritises employee growth and development, particularly in the Talent Acquisition Lead role. With a strong focus on building capability within a supportive team environment, employees benefit from structured career progression, comprehensive training, and the opportunity to influence strategic hiring practices. Located in a dynamic setting, the company fosters a culture of inclusivity and collaboration, ensuring that every team member plays a vital role in enhancing the recruitment experience for both candidates and hiring managers.
