Data Engineer - 12 Months Fixed Term Contract

We use innovation to shape data so it works for everyone and we’re planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We’re looking for a data engineer able to turn data into insights so they flow consistently across MO and shape our thinking to drive a culture of customer focused, evidence-based decision making. You have the important task of automating and integrating multiple data systems, and developing business intelligence solutions for reliable, seamless reporting to serve multiple stakeholders.

You will be part of a team acting as the centralized function for creating data products to support reporting requests and strategic analyses, serving as the single source of truth across MO. Your work will underpin data integrity including developing, maintaining, and publishing commonly used terminology across MO. You will support teams who provide forecast and predictive models, develop customer segmentation, audience personas, and journey maps.

• Innovate to go faster by providing tools and methods for the wider business to garner insights from our Data Warehouse and Data Lake.
• Designing, building, and maintaining a Data Warehouse and related applications.
• Analysing, developing, delivering, and managing business intelligence reports in OAS and other tools.
• Assisting in the design of the ETL process, including data quality, reconciliation, and testing.
• Contributing to technical process improvement initiatives.
• Supporting UAT processes by working with stakeholders to successfully sign-off business requirements.
• Assisting in prioritisation and estimation of project work.
• Transform data into meaningful insights and recommendations.

• Experience of building a data warehouse using an ETL/ELT tool.
• Good knowledge of standard data formats (XML, JSON, csv, etc).
• Proven experience of delivering BI solutions for business requirements.
• Experience of developing using an Agile development approach.
• Proficient in turning raw, structured and unstructured data into meaningful insights and recommendations.
• Efficient at handling large data sets in data platforms (such as Oracle, Snowflake), with mastery of SQL and Power BI. Additional proficiency in Python or R is an asset.
• Experienced in delivering difficult and complex projects involving multiple teams.
• Strong analytical and problem solving skills.
• Ability to make recommendations and take decisions.
• Effective time management and planning skills.
• Highly organised with excellent attention to detail.
• Able to perform well as a sole developer on a project and as part of a wider BI team within MO.
• Willingness to adapt to change.
• Ability to work to strict deadlines.
• Excellent communication skills, highly customer focused with the ability to work collaboratively.
• Confident in dealing with all levels of staff.

• Experience working across multiple data sources.
• Successfully created data products within Agile development teams.
• Good understanding of data science principles and practices.

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

We find solutions. We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus.
• 28 days annual leave with option to purchase and sell days.
• Free fresh fruit and snacks in the office.
• 1 day for volunteering.
• Funded Private Medical Insurance cover.
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme.
• Life assurance at 4 times your basic salary.
• Funded health screening for over 50s.
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans.
• Employee Discount Scheme with an app to save on the go.
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees.
• Generous family leave policies.

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.