Motability Operations are currently recruiting for a Condition Management Team Manager to join our team in Bristol on a full-time, permanent basis. The Condition Management Team Manager is responsible for the leadership, performance and strategic development of a specialist team responsible for assessing approximately 60,000 + vehicle damage claims across de-fleeted used lease vehicles.
This role combines people leadership, technical expertise, quality governance, operational performance and continuous improvement.
The Condition Management Team Manager will be accountable for ensuring that vehicle damage assessments are accurate, consistent, evidence-based and aligned with our remarketing standards, whilst delivering an effective and commercially balanced service to customers and the wider business.
The role requires an individual with deep knowledge of vehicle condition, leasing and remarketing, combined with proven experience of coaching high-performing teams within a complex operational environment.
The successful candidate will be expected to bring credible technical expertise, strong leadership, commercial awareness and a continuous-improvement mindset, whilst acting as a key point of escalation for complex condition and damage assessment decisions.
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