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- Tasks: Support customers and dealerships through phone, email, and live chat.
- Company: Leading UK mobility provider with a focus on customer experience.
- Benefits: Hybrid working model, annual bonus, medical insurance, and generous leave options.
- Why this job: Join a dynamic team and enhance customer experiences in a fast-paced environment.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK mobility provider is recruiting an Application Experience Specialist in Bristol to support the application process for customers and dealerships. This full-time role involves delivering excellent service via phone, email, and live chat.
Ideal candidates will have:
- Customer service experience
- Strong communication skills
- The ability to thrive in a fast-paced environment
The position offers a hybrid working model, an annual bonus, and a comprehensive benefits package including medical insurance and generous leave options.
Application Experience Advisor — Hybrid Role in Bristol employer: Motability Operations Ltd
Contact Detail:
Motability Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Experience Advisor — Hybrid Role in Bristol
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role and the organisation.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers via phone, email, and live chat, being clear and confident in your communication can really set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the team you'll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Experience Advisor — Hybrid Role in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond to help customers, as this role is all about delivering excellent service!
Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate a well-structured response that showcases your ability to convey information effectively.
Embrace the Fast-Paced Environment: Let us know how you thrive in fast-paced settings! Share examples from your past roles where you successfully managed multiple tasks or handled high-pressure situations. We love candidates who can keep their cool under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Motability Operations Ltd
✨Know the Company Inside Out
Before your interview, do some research on the mobility provider. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Communication Scenarios
Since the role involves delivering service via phone, email, and live chat, practice common scenarios you might encounter. Role-play with a friend or family member to refine your communication style and ensure you can convey information clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team culture, the tools they use for customer interactions, or how success is measured in this role. It shows you're engaged and serious about the position.
