Motability Operations is seeking a Customer Insight Analyst to bring the voice of the customer into decision-making across the VoC programme. You will combine data analysis and customer research to generate actionable insights that inform business decisions, improve customer experience, and support commercial outcomes.
You will design and deliver research (quantitative and qualitative), translate complex analysis into clear visualisations and storytelling, and collaborate with stakeholders and
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Senior Customer Insight Analyst (Hybrid) employer: Motability Operations Limited
Motability Operations is an exceptional employer, offering a unique blend of purpose-driven work and commercial success in the heart of Bristol. With a strong commitment to employee well-being, we provide generous benefits including a non-contributory pension, private medical insurance, and a hybrid working model that promotes work-life balance. Our inclusive culture fosters personal and professional growth, empowering team members to thrive while delivering outstanding service to over 800,000 customers across the UK.
Contact Details:
Motability Operations Limited Recruitment Team