At a Glance
- Tasks: Manage complex customer cases and resolve queries with exceptional service.
- Company: Motability Operations, a supportive team in Bristol.
- Benefits: Flexible contract, valuable experience, and a chance to make a difference.
- Why this job: Blend customer service with problem-solving in a dynamic environment.
- Qualifications: Strong communication skills and ability to handle complex situations.
The predicted salary is between 29700 - 36300 £ per year.
Motability Operations is recruiting a Customer Solutions Account Manager to join our Bristol team on a 9-12 month FTC/Secondment.
You will manage complex and unplanned events for customers outside standard guidelines, blending customer service with complaint resolution and handling complex queries.
You will work to ensure end-to-end case management with ownership, researching in line with MO guidance and FCA rules.
#J-18808-Ljbffr
Customer Solutions Manager – Complex Case Handling employer: Motability Operations Limited
Motability Operations Limited is an excellent employer, offering a supportive and inclusive work culture that values diversity and encourages employees to thrive. With a competitive reward package, including a non-contributory pension and generous annual leave, we prioritise employee well-being and growth opportunities, making it a meaningful place to advance your career in risk modelling.
Contact Details:
Motability Operations Limited Recruitment Team
