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- Tasks: Create engaging training content and communication resources for employees and partners.
- Company: Join a dynamic team focused on enhancing customer outcomes through effective training.
- Benefits: Enjoy a fixed-term contract with opportunities for creative expression and collaboration.
- Why this job: Make a real impact by improving operational performance and user experience through your content.
- Qualifications: Experience in content creation, e-learning, and strong communication skills are essential.
- Other info: This role involves building relationships with stakeholders to drive effective training solutions.
The predicted salary is between 36000 - 60000 £ per year.
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You\’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You\’ll identify areas where effective training, communications, resources, and tools will help drive and improve operational performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages to drive engagement and performance. You will have knowledge and experience of our systems and platforms and work closely with the o…
Training and Communication Content Designer (9 Months Fixed Term Contract) employer: Motability Operations Careers
Contact Detail:
Motability Operations Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training and Communication Content Designer (9 Months Fixed Term Contract)
✨Tip Number 1
Familiarize yourself with e-learning platforms and tools that are commonly used in the industry. Being able to demonstrate your proficiency in these tools during the interview will show that you can hit the ground running.
✨Tip Number 2
Build a portfolio showcasing your previous work in content design, especially any training materials or communication resources you've created. This will give you a tangible way to demonstrate your skills and creativity.
✨Tip Number 3
Network with professionals in the training and communication field. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss how you've successfully engaged stakeholders in the past. Be ready to share specific examples of how you identified performance gaps and developed effective training solutions.
We think you need these skills to ace Training and Communication Content Designer (9 Months Fixed Term Contract)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Training and Communication Content Designer position, as this will help you tailor your application.
Showcase Relevant Experience: Highlight your experience in creating engaging content and training materials. Provide specific examples of e-learning or communication projects you've worked on, emphasizing your ability to deliver clear and concise information.
Tailor Your Writing Samples: If possible, include writing samples that demonstrate your ability to create various types of content mentioned in the job description, such as e-newsletters, emails, and training materials. Make sure these samples reflect your best work.
Engage with Stakeholders: Mention any experience you have in building relationships with stakeholders. This is crucial for understanding operational changes and performance gaps, so provide examples of how you've successfully engaged with others in previous roles.
How to prepare for a job interview at Motability Operations Careers
✨Showcase Your Content Creation Skills
Be prepared to discuss your previous experience in creating engaging training and communication content. Bring examples of your work, such as e-learning modules or email campaigns, to demonstrate your ability to produce high-quality materials.
✨Understand Stakeholder Engagement
Highlight your experience in building relationships with stakeholders. Be ready to share specific instances where you successfully engaged with others to gather information and improve content based on their feedback.
✨Demonstrate Knowledge of E-Learning Tools
Familiarize yourself with the e-learning platforms and software mentioned in the job description. Discuss your proficiency with these tools and how you've used them to enhance training delivery in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills related to operational performance and user experience. Think of scenarios where you identified gaps and implemented effective training or communication strategies to address them.
