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- Tasks: Help customers and make a difference in their lives every day.
- Company: Join a unique team that values empowerment and innovation.
- Benefits: Enjoy a salary of £34,088, hybrid work options, and free snacks!
- Why this job: Be part of a culture that embraces new ideas and personal growth.
- Qualifications: Looking for motivated achievers with great communication skills.
- Other info: Work 39 hours a week with flexible shifts and fun office perks.
The predicted salary is between 20470 - 40888 £ per year.
Description Are you passionate about helping others and making a difference? Do you want a job changing people\’s lives? Then join our team to embark on an exciting career journey as our Customer Experience Specialist! You\’ll discover our working environment is unique. We empower our people and trust them to make their own decisions for customers, with none of our calls being scripted. You\’ll be joining a team that constantly seeks ways to improve our customer and employee experience, by embracing new ideas. You\’ll bring your passion and desire to grow and we\’ll reward you with a brilliant salary of £34,088 and our Continued Professional Development programme to progress within the company. Working a 39 hour a week shift pattern between 8 am – 7 pm Monday – Friday and 1 in 4 Saturdays 9 am – 5 pm plus 2 Bank holidays 9 am – 1 pm We also offer Hybrid working enabling you to work up to 2 days a week from home. When you are office we offer, free parking, free barista Coffee from our onsite Café, subsidised restaurant, free fruit and free daily healthy snacks Qualifications We\’re looking for someone who\’s: An achiever: You\’ll love what you do, owning your calls through to resolution. Most importantly, you\’ll bring your motivation and determination to excel in our exciting environment. A communicator: You\’…
Customer Service Specialist (Bristol) employer: Motability Operations Careers
Contact Detail:
Motability Operations Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist (Bristol)
✨Tip Number 1
Show your passion for helping others during the interview. Share specific examples of how you've made a difference in previous roles, as this aligns perfectly with our mission to change people's lives.
✨Tip Number 2
Familiarize yourself with our company culture and values. We value innovation and improvement, so be prepared to discuss how you can contribute new ideas to enhance customer and employee experiences.
✨Tip Number 3
Highlight your ability to work independently and make decisions. Since our calls are not scripted, demonstrating your problem-solving skills and confidence in handling customer inquiries will set you apart.
✨Tip Number 4
Be ready to discuss your motivation and determination to excel. We appreciate achievers who take ownership of their work, so share your goals and how you plan to achieve them within our team.
We think you need these skills to ace Customer Service Specialist (Bristol)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Customer Service Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Passion: In your cover letter, express your passion for helping others and making a difference. Share specific examples of how you've positively impacted customer experiences in previous roles.
Highlight Communication Skills: Since effective communication is crucial for this role, provide examples in your CV or cover letter that demonstrate your strong communication skills. Mention any relevant experience where you successfully resolved customer issues.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Motability Operations Careers
✨Show Your Passion for Helping Others
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've positively impacted customers in previous roles, as this aligns with the company's mission of making a difference.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you successfully resolved customer issues. Highlight your ability to think on your feet and make decisions independently, as the company values unscripted interactions.
✨Embrace New Ideas
Be ready to talk about how you've contributed to improving processes or customer experiences in past positions. Show that you're open to innovation and eager to bring fresh ideas to the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
