Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical pre-sales support and solve customer issues in the payments industry.
- Company: Established payments technology business with a hands-on approach.
- Benefits: Competitive salary of £85,000 plus benefits and remote work flexibility.
- Why this job: Blend technical expertise with customer interaction to make a real impact.
- Qualifications: Experience in payments, technical pre-sales, and strong communication skills.
- Other info: Opportunity to meet customers across the UK & Ireland in a dynamic environment.
The predicted salary is between 68000 - 102000 £ per year.
Do you have hands-on experience with payment terminals? Have you worked in a technical pre-sales or sales engineering capacity within payments? Are you comfortable in a customer-facing role that blends pre-sales support with live customer problem-solving?
An established payments technology business is hiring a Customer Success Manager to support customers and prospects across the UK and Ireland. Despite the title, this is not a traditional, commercially led CSM role. The position has evolved from a technical pre-sales support function and remains firmly hands-on, sitting at the intersection of sales, product, and customer delivery.
You will act as a technical authority for customers and internal stakeholders, supporting solution design, implementation, certification, and ongoing customer needs in a fast-paced, regulated environment.
What You’ll Be Doing- Providing technical pre-sales support (demos, tenders, solution design)
- Supporting customer onboarding and implementations
- Acting as a technical escalation point for live customer issues
- Advising on payment terminals, acquiring flows, certifications, and updates
- Working closely with sales, product, engineering, and project teams
- Meeting customers across the UK & Ireland as required
- Experience in the payments industry
- Strong knowledge of payment terminals
- Background in technical pre-sales, sales engineering, or technical support
- Confident communicator with customers and internal stakeholders
- PSP, terminal vendor, or acquiring experience
- Hybrid CSM / pre-sales background
Interested? If this matches your background and expectations, apply or message for a confidential conversation.
Presales Technical Consultant in Stevenage employer: Mostyn Chase
Contact Detail:
Mostyn Chase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Technical Consultant in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry and let them know you're on the hunt for a role. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with payment terminals and technical pre-sales. When you get the chance to chat with potential employers, having tangible examples will make you stand out.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to customer success and technical support in the payments sector. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who fit the bill. Plus, applying directly can sometimes speed up the process and get your application in front of the right people faster.
We think you need these skills to ace Presales Technical Consultant in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the payments industry and any technical pre-sales roles you've had. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Success Manager role. Share specific examples of how you've tackled customer issues or supported technical solutions in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your communication style. We love clear, concise, and engaging writing, so let your personality come through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mostyn Chase
✨Know Your Payment Terminals
Make sure you brush up on your knowledge of payment terminals and their functionalities. Be ready to discuss specific models and their applications, as this role requires a strong understanding of the technical aspects of payments.
✨Showcase Your Technical Pre-Sales Experience
Prepare to share examples from your past roles where you've successfully supported pre-sales activities. Highlight any demos or solution designs you've been involved in, as this will demonstrate your hands-on experience and ability to engage with customers effectively.
✨Communicate Clearly and Confidently
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Use examples to illustrate your points and ensure you can explain complex technical concepts in a way that’s easy for customers to understand.
✨Understand the Customer's Needs
Research the company and its products thoroughly. Think about how you can address potential customer pain points and be prepared to discuss how your skills can help solve their problems. This shows that you’re not just technically savvy but also customer-focused.
