At a Glance
- Tasks: Lead performance management and data analysis for Facilities Management services.
- Company: Join a dynamic team focused on service excellence in Facilities Management.
- Benefits: Home-based role with opportunities for professional growth and development.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by driving performance improvements and enhancing client outcomes.
- Qualifications: Strong analytical skills and experience with data management systems required.
The predicted salary is between 45000 - 55000 £ per year.
Location: UK Home Based
About the Role
We are seeking an experienced and analytical Performance & Data Lead to join our Contract Management Team. This is a pivotal role responsible for driving service excellence across both self-delivered and subcontracted Facilities Management (FM) services. The successful candidate will lead performance management activities across the supply chain, ensuring contractual obligations, service levels, and operational performance targets are consistently achieved. Working closely with supplier relationship managers, operational teams, business intelligence functions, and client stakeholders, you will provide critical performance insight, governance, and reporting to support informed decision-making and continuous improvement. You will also play a key role in supplier onboarding, mobilisation activities, CAFM system adoption, and the development of data-driven processes that enhance operational performance and client outcomes.
Key Responsibilities
- Performance Management & Reporting
- Monitor and manage supplier performance against contractual KPIs, SLAs, and service standards.
- Analyse performance data to identify trends, risks, opportunities, and areas for improvement.
- Produce and present monthly performance reports, dashboards, and management information packs.
- Support governance meetings by presenting meaningful performance insights and recommendations.
- Investigate performance issues, identify root causes, and develop corrective action plans.
- Supplier & Stakeholder Management
- Support Supplier Relationship Managers through performance governance and reporting.
- Lead supplier onboarding and mobilisation activities relating to reporting requirements, data governance, and information management processes.
- Act as the primary point of contact for performance management, reporting requests, system enhancements, and innovation initiatives.
- Build strong relationships with operational teams, suppliers, technology specialists, and client stakeholders.
- Systems & Continuous Improvement
- Support the development, optimisation, and adoption of CAFM and business management systems.
- Collaborate with technology, sustainability, data, and operational teams to improve reporting capability and business intelligence.
- Drive process improvements and change initiatives that enhance operational efficiency and effectiveness.
- Promote innovative and customer-focused service delivery approaches that improve the client and end-user experience.
About You
You will be a highly motivated and detail-oriented professional with a passion for data, performance improvement, and operational excellence. You will have strong analytical capabilities and be comfortable communicating complex information to a wide range of stakeholders.
Essential Skills & Experience
- Strong numerical, analytical, and statistical skills.
- Advanced data analysis and reporting experience.
- Excellent IT and data management capabilities.
- Experience working with CAFM and business management systems within a facilities management environment.
- Strong understanding of Total Facilities Management (TFM) service delivery.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability to influence and build effective relationships at all organisational levels.
- Proven ability to analyse complex information and translate it into actionable insights.
- Eligible to obtain Security Clearance (SC) level clearance.
Performance and Data Manager - Facilities Management in Warrington employer: MostonRECRUIT
As a leading employer in the Facilities Management sector, we offer a dynamic and supportive work environment that prioritises employee growth and development. Our home-based role allows for flexibility while providing access to comprehensive training programmes and opportunities for career advancement. Join us to be part of a collaborative culture that values innovation and excellence, ensuring you can make a meaningful impact in your role as Performance and Data Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Data Manager - Facilities Management in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Performance & Data Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've used data to drive performance improvements in past roles. We want to see you shine with those analytical capabilities!
✨Tip Number 3
Showcase your communication skills! When you get the chance to present your insights, make it engaging. Use visuals and clear examples to demonstrate how your performance management strategies have led to successful outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Performance and Data Manager - Facilities Management in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Performance & Data Manager role. Highlight your analytical skills and experience with data management systems, especially in facilities management. We want to see how your background aligns with our needs!
Showcase Your Achievements:When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use specific examples of how you've driven performance improvements or managed supplier relationships effectively. This will help us see the impact you've made in previous roles.
Be Clear and Concise:Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. Make it easy for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MostonRECRUIT
✨Know Your Data Inside Out
As a Performance and Data Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to facilities management. Be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Communication Skills
You'll be working with various stakeholders, so it's crucial to highlight your communication abilities. Prepare examples of how you've effectively presented complex data insights to different audiences. This will show that you can translate numbers into actionable strategies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've identified performance issues and implemented corrective actions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Familiarise Yourself with CAFM Systems
Since the role involves working with CAFM systems, make sure you understand their functionalities. If possible, research the specific system used by the company. Being able to discuss how you've optimised or adopted such systems in previous roles will give you an edge.
