At a Glance
- Tasks: Lead performance management and data analysis to drive service excellence in Facilities Management.
- Company: Join a dynamic team focused on operational excellence and innovation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by improving services and enhancing client experiences.
- Qualifications: Strong analytical skills and experience with data management in Facilities Management.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced and analytical Performance & Data Lead to join our Contract Management Team. This is a pivotal role responsible for driving service excellence across both self-delivered and subcontracted Facilities Management (FM) services.
The successful candidate will lead performance management activities across the supply chain, ensuring contractual obligations, service levels, and operational performance targets are consistently achieved. Working closely with supplier relationship managers, operational teams, business intelligence functions, and client stakeholders, you will provide critical performance insight, governance, and reporting to support informed decision-making and continuous improvement.
You will also play a key role in supplier onboarding, mobilisation activities, CAFM system adoption, and the development of data-driven processes that enhance operational performance and client outcomes.
Key Responsibilities- Monitor and manage supplier performance against contractual KPIs, SLAs, and service standards.
- Analyse performance data to identify trends, risks, opportunities, and areas for improvement.
- Produce and present monthly performance reports, dashboards, and management information packs.
- Support governance meetings by presenting meaningful performance insights and recommendations.
- Investigate performance issues, identify root causes, and develop corrective action plans.
- Support Supplier Relationship Managers through performance governance and reporting.
- Lead supplier onboarding and mobilisation activities relating to reporting requirements, data governance, and information management processes.
- Act as the primary point of contact for performance management, reporting requests, system enhancements, and innovation initiatives.
- Build strong relationships with operational teams, suppliers, technology specialists, and client stakeholders.
- Support the development, optimisation, and adoption of CAFM and business management systems.
- Collaborate with technology, sustainability, data, and operational teams to improve reporting capability and business intelligence.
- Drive process improvements and change initiatives that enhance operational efficiency and effectiveness.
- Promote innovative and customer-focused service delivery approaches that improve the client and end-user experience.
You will be a highly motivated and detail-oriented professional with a passion for data, performance improvement, and operational excellence. You will have strong analytical capabilities and be comfortable communicating complex information to a wide range of stakeholders.
Essential Skills & Experience- Strong numerical, analytical, and statistical skills.
- Advanced data analysis and reporting experience.
- Excellent IT and data management capabilities.
- Experience working with CAFM and business management systems within a facilities management environment.
- Strong understanding of Total Facilities Management (TFM) service delivery.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability to influence and build effective relationships at all organisational levels.
- Proven ability to analyse complex information and translate it into actionable insights.
- Eligible to obtain Security Clearance (SC) level clearance.
Performance and Data Manager - Facilities Management in Nottingham employer: MostonRECRUIT
As a leading employer in the Facilities Management sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our home-based role offers flexibility and the opportunity to drive meaningful change through data-driven insights, while our commitment to professional development ensures that you will have ample opportunities for growth and advancement. Join us to be part of a dynamic team dedicated to service excellence and continuous improvement, all from the comfort of your own home in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Data Manager - Facilities Management in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with data and performance. Attend industry events or webinars, and don’t be shy about asking for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your analytical projects, performance reports, and any data-driven improvements you've implemented. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of CAFM systems and performance metrics. Be ready to discuss how you've used data to drive improvements in past roles. Practice articulating your insights clearly, as communication is key in this field.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who are passionate about performance and data management. Keep an eye on our job listings and make sure your application stands out by tailoring it to the role.
We think you need these skills to ace Performance and Data Manager - Facilities Management in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Performance & Data Manager role. Highlight your experience with data analysis, performance management, and any relevant systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about facilities management and how your analytical skills can drive service excellence. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you've improved performance or driven change. We appreciate a results-oriented mindset!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MostonRECRUIT
✨Know Your Data Inside Out
As a Performance and Data Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to facilities management. Be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Communication Skills
You'll be working with various stakeholders, so it's crucial to highlight your communication abilities. Prepare examples of how you've effectively presented complex data insights to different audiences. Practice explaining technical concepts in simple terms to show you can engage with non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to investigate performance issues or implement corrective action plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Your Continuous Improvement Mindset
The role involves driving process improvements, so come prepared with examples of initiatives you've led or contributed to. Discuss how you've collaborated with teams to enhance operational efficiency and client outcomes, showcasing your proactive approach to continuous improvement.
