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- Tasks: Lead maintenance operations across a large-scale retail estate and manage a team of engineers.
- Company: Dynamic retail company focused on service excellence and safety.
- Benefits: Competitive salary, career growth opportunities, and a hands-on role.
- Why this job: Make a real impact in a fast-paced environment while leading a skilled team.
- Qualifications: Experience in maintenance management and strong technical knowledge of HVAC systems.
- Other info: Opportunity to work across South Wales to West London with a focus on teamwork.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for an experienced Regional Maintenance & Engineering Manager to lead maintenance service delivery across a large-scale retail estate. This is a dynamic, hands-on role responsible for ensuring both reactive and planned maintenance activities are delivered safely, efficiently, and in line with KPIs and service standards. You’ll manage a team of engineers and specialist subcontractors, while maintaining a strong on-site presence for critical issues and providing effective remote coordination across the region.
Key Responsibilities
- Oversee maintenance operations across a multi-site retail portfolio spanning South Wales to West London
- Lead and support a team of multi-skilled engineers, alongside a network of subcontractors
- Manage reactive maintenance, including escalations and critical on-site incidents (e.g. HVAC failures, faults, plant issues)
- Ensure the successful delivery of Planned Preventative Maintenance (PPM) programmes
- Take ownership of KPI and SLA performance, driving service excellence
- Attend sites as required, particularly for high-priority or complex issues
- Monitor subcontractor performance to ensure quality, compliance, and value
- Build strong relationships with client stakeholders and provide regular performance updates
- Ensure all work is delivered in line with health & safety regulations and company standards
About You
- Proven experience in a regional or multi-site maintenance/service management role within retail or FM environments
- Strong technical knowledge of HVAC systems, with a good understanding of maintenance
- Experience managing both direct engineering teams and subcontractors
- Track record of delivering both reactive and planned maintenance services
- Strong understanding of KPI/SLA management and continuous improvement
- Ability to manage a geographically dispersed workforce
- Hands-on approach with a willingness to attend sites when required
- Excellent organisational, planning, and communication skills
- Experience within large-scale retail environments
- Knowledge of compliance and statutory maintenance requirements
What We’re Looking For
- A proactive, solutions-focused mindset
- Strong leadership and confident decision-making skills
- Comfortable working in a fast-paced, reactive environment
- High level of accountability and ownership
- Ability to balance strategic oversight with hands-on involvement
Regional Maintenance and Engineering Manager in London employer: MostonRECRUIT
Contact Detail:
MostonRECRUIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Maintenance and Engineering Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the maintenance and engineering sectors. Attend industry events or local meet-ups to meet potential employers face-to-face. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in maintenance management. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on your leadership style and how you handle critical incidents, as these are key in this role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just right for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Regional Maintenance and Engineering Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in maintenance management, especially in retail or FM environments, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed teams and delivered maintenance services, particularly in high-pressure situations.
Showcase Your Technical Knowledge: Since we’re looking for someone with strong technical knowledge of HVAC systems, make sure to mention any relevant certifications or experiences. This will help us see your expertise and how it aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at MostonRECRUIT
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around HVAC systems and maintenance processes. Be ready to discuss specific examples from your past experience where you've successfully managed reactive and planned maintenance.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams and managing subcontractors. Think of situations where you’ve had to make tough decisions or resolve conflicts, and be ready to share how you handled them effectively.
✨Understand KPIs and SLAs
Familiarise yourself with key performance indicators and service level agreements relevant to the role. Be prepared to discuss how you've driven service excellence in previous positions and how you plan to maintain high standards in this new role.
✨Be Ready for Real-World Scenarios
Expect situational questions that test your problem-solving skills in a fast-paced environment. Think of examples where you've dealt with critical incidents or escalations, and explain your approach to resolving these issues while ensuring compliance with health and safety regulations.