At a Glance
- Tasks: Lead performance management and data analysis to drive service excellence in Facilities Management.
- Company: Join a dynamic team focused on operational excellence and innovation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by enhancing operational performance and client outcomes.
- Qualifications: Strong analytical skills and experience with data management in Facilities Management.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced and analytical Performance & Data Lead to join our Contract Management Team. This is a pivotal role responsible for driving service excellence across both self-delivered and subcontracted Facilities Management (FM) services.
The successful candidate will lead performance management activities across the supply chain, ensuring contractual obligations, service levels, and operational performance targets are consistently achieved. Working closely with supplier relationship managers, operational teams, business intelligence functions, and client stakeholders, you will provide critical performance insight, governance, and reporting to support informed decision-making and continuous improvement.
You will also play a key role in supplier onboarding, mobilisation activities, CAFM system adoption, and the development of data-driven processes that enhance operational performance and client outcomes.
Key Responsibilities- Monitor and manage supplier performance against contractual KPIs, SLAs, and service standards.
- Analyse performance data to identify trends, risks, opportunities, and areas for improvement.
- Produce and present monthly performance reports, dashboards, and management information packs.
- Support governance meetings by presenting meaningful performance insights and recommendations.
- Investigate performance issues, identify root causes, and develop corrective action plans.
- Support Supplier Relationship Managers through performance governance and reporting.
- Lead supplier onboarding and mobilisation activities relating to reporting requirements, data governance, and information management processes.
- Act as the primary point of contact for performance management, reporting requests, system enhancements, and innovation initiatives.
- Build strong relationships with operational teams, suppliers, technology specialists, and client stakeholders.
- Support the development, optimisation, and adoption of CAFM and business management systems.
- Collaborate with technology, sustainability, data, and operational teams to improve reporting capability and business intelligence.
- Drive process improvements and change initiatives that enhance operational efficiency and effectiveness.
- Promote innovative and customer-focused service delivery approaches that improve the client and end-user experience.
You will be a highly motivated and detail-oriented professional with a passion for data, performance improvement, and operational excellence. You will have strong analytical capabilities and be comfortable communicating complex information to a wide range of stakeholders.
Essential Skills & Experience- Strong numerical, analytical, and statistical skills.
- Advanced data analysis and reporting experience.
- Excellent IT and data management capabilities.
- Experience working with CAFM and business management systems within a facilities management environment.
- Strong understanding of Total Facilities Management (TFM) service delivery.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability to influence and build effective relationships at all organisational levels.
- Proven ability to analyse complex information and translate it into actionable insights.
- Eligible to obtain Security Clearance (SC) level clearance.
Performance and Data Manager - Facilities Management in Edinburgh employer: MostonRECRUIT
As a leading employer in the Facilities Management sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members can thrive in their careers. Our home-based role allows for flexibility while being part of a dynamic team dedicated to delivering exceptional service and performance excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Data Manager - Facilities Management in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with data and performance. Attend industry events or webinars to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your analytical skills! When you get the chance to chat with potential employers, be ready to discuss how you've used data to drive performance improvements in past roles. Real-life examples can really make you stand out.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience with CAFM systems and performance management.
✨Tip Number 4
Prepare for interviews by brushing up on your presentation skills. You might need to present performance insights or recommendations, so practice explaining complex data in a simple way. Confidence is key!
We think you need these skills to ace Performance and Data Manager - Facilities Management in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Performance & Data Manager role. Highlight your analytical skills and experience in facilities management, as well as any relevant data reporting or performance management achievements. We want to see how you can drive service excellence!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved performance in previous roles and how you can bring that expertise to our team. Remember, we love a good story!
Showcase Your Analytical Skills:Since this role is all about data and performance, make sure to showcase your analytical capabilities. Include any tools or systems you've used, like CAFM, and how you've leveraged data to make informed decisions. We’re keen to see your data-driven mindset!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started with StudySmarter!
How to prepare for a job interview at MostonRECRUIT
✨Know Your Numbers
As a Performance and Data Manager, you'll need to showcase your strong numerical and analytical skills. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to facilities management. Be ready to discuss how you've used data analysis to drive improvements in past roles.
✨Master the Art of Storytelling
When presenting your insights, think about how you can turn complex data into compelling stories. Prepare examples where your analysis led to actionable insights or significant improvements. This will demonstrate your ability to communicate effectively with stakeholders at all levels.
✨Showcase Your Tech Savvy
Familiarise yourself with CAFM and business management systems, as these are crucial for the role. Be prepared to discuss your experience with these systems and how you've leveraged technology to enhance operational performance. Highlight any innovative solutions you've implemented in previous positions.
✨Build Relationships Before You Walk In
Since stakeholder engagement is key, think about how you can build rapport even before the interview. Research the company’s culture and values, and be ready to discuss how you would foster strong relationships with suppliers and operational teams. This shows you're not just a numbers person but also a team player.
