At a Glance
- Tasks: Lead performance management and data analysis for Facilities Management services.
- Company: Join a dynamic team focused on service excellence in Facilities Management.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by driving performance improvements and enhancing client outcomes.
- Qualifications: Strong analytical skills and experience with data management in Facilities Management.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced and analytical Performance & Data Lead to join our Contract Management Team. This is a pivotal role responsible for driving service excellence across both self-delivered and subcontracted Facilities Management (FM) services.
The successful candidate will lead performance management activities across the supply chain, ensuring contractual obligations, service levels, and operational performance targets are consistently achieved. Working closely with supplier relationship managers, operational teams, business intelligence functions, and client stakeholders, you will provide critical performance insight, governance, and reporting to support informed decision-making and continuous improvement.
You will also play a key role in supplier onboarding, mobilisation activities, CAFM system adoption, and the development of data-driven processes that enhance operational performance and client outcomes.
Key Responsibilities- Monitor and manage supplier performance against contractual KPIs, SLAs, and service standards.
- Analyse performance data to identify trends, risks, opportunities, and areas for improvement.
- Produce and present monthly performance reports, dashboards, and management information packs.
- Support governance meetings by presenting meaningful performance insights and recommendations.
- Investigate performance issues, identify root causes, and develop corrective action plans.
- Support Supplier Relationship Managers through performance governance and reporting.
- Lead supplier onboarding and mobilisation activities relating to reporting requirements, data governance, and information management processes.
- Act as the primary point of contact for performance management, reporting requests, system enhancements, and innovation initiatives.
- Build strong relationships with operational teams, suppliers, technology specialists, and client stakeholders.
- Support the development, optimisation, and adoption of CAFM and business management systems.
- Collaborate with technology, sustainability, data, and operational teams to improve reporting capability and business intelligence.
- Drive process improvements and change initiatives that enhance operational efficiency and effectiveness.
- Promote innovative and customer-focused service delivery approaches that improve the client and end-user experience.
You will be a highly motivated and detail-oriented professional with a passion for data, performance improvement, and operational excellence. You will have strong analytical capabilities and be comfortable communicating complex information to a wide range of stakeholders.
Essential Skills & Experience- Strong numerical, analytical, and statistical skills.
- Advanced data analysis and reporting experience.
- Excellent IT and data management capabilities.
- Experience working with CAFM and business management systems within a facilities management environment.
- Strong understanding of Total Facilities Management (TFM) service delivery.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability to influence and build effective relationships at all organisational levels.
- Proven ability to analyse complex information and translate it into actionable insights.
- Eligible to obtain Security Clearance (SC) level clearance.
Performance and Data Manager - Facilities Management in Bath employer: MostonRECRUIT
As a leading employer in the Facilities Management sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members can thrive in their careers. Our home-based role allows for flexibility while being part of a dynamic team dedicated to delivering exceptional service and performance excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Data Manager - Facilities Management in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with data and performance. Attend industry events or webinars to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with data analysis and performance management. When you get the chance to chat with potential employers, share these examples to demonstrate how you can drive service excellence.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. It shows initiative and could put you on their radar.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of CAFM systems and performance metrics. Be ready to discuss how you've used data to improve operational performance in past roles. This will help you stand out as a candidate who truly understands the role.
We think you need these skills to ace Performance and Data Manager - Facilities Management in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Performance & Data Lead. Highlight your experience in performance management and data analysis, and don’t forget to mention any relevant systems you've worked with, like CAFM.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data and performance improvement. Share specific examples of how you've driven service excellence in previous roles.
Showcase Your Analytical Skills:Since this role is all about data, make sure to showcase your analytical skills in your application. Mention any tools or methodologies you’ve used to analyse performance data and how you’ve turned insights into action.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at MostonRECRUIT
✨Know Your Data Inside Out
Make sure you brush up on your data analysis skills before the interview. Be prepared to discuss specific examples of how you've used data to drive performance improvements in previous roles. This will show that you can bring valuable insights to the table.
✨Understand Performance Metrics
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to facilities management. Being able to talk knowledgeably about these metrics will demonstrate your understanding of the role and its responsibilities.
✨Showcase Your Communication Skills
Since this role involves presenting performance insights to various stakeholders, practice articulating complex information clearly and concisely. Consider preparing a mock presentation to highlight your ability to engage and influence different audiences.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific performance issues or stakeholder challenges. Think through potential scenarios and prepare structured responses that showcase your problem-solving skills and ability to implement corrective action plans.
