At MSV Housing we're committed to making sure our customers have good quality safe homes and our Major Works Administrators are key to making this happen.
We are looking to recruit an enthusiastic individual to join our established team. Our Major Works Administrator will provide high-quality administrative support to the Major Works team, ensuring smooth delivery of planned works, capital projects and compliance programmes.
In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.
What do our Major Works Administrator's do;
Maintain accurate systems and records for major works programmes, including updating data, managing documentation, and ensuring compliance with ICT and regulatory standards.
Provide administrative and coordination support by arranging appointments, inspections and meetings, managing project filing systems, and supporting planning, delivery and monitoring activities.
Prepare and support reporting activities, including assurance reports, dashboards, performance updates, minutes, action logs and follow-up communications.
Manage financial and procurement processes, such as raising orders, coding/approving invoices, and supporting tenders, bids and accreditation tasks.
Deliver excellent customer and stakeholder service by liaising with residents, coordinating access and appointments, logging and resolving queries, carrying out satisfaction surveys, and identifying service improvement opportunities.
What we are looking for;
Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths
Experience of responding positively to customer queries and complaints?conscientiously and diligently with attention to detail
Ability to respond efficiently and effectively to demands of work
Experience of working in a busy administrative role
High levels?of IT literacy including Microsoft Office
We offer a range of great benefits including:
Flexibility on where you work with home working kit provided
33 days holiday per year plus
Major Works Administrator in Stretford employer: Mosscare St Vincent's
At MSV Housing, we pride ourselves on being an excellent employer dedicated to creating a supportive and inclusive work environment. Our Asset Strategy Manager role offers not only competitive benefits and opportunities for professional growth but also the chance to make a meaningful impact in the community by ensuring safe and quality homes for our customers. Located in a vibrant area, our team enjoys a collaborative culture that values innovation and teamwork, making it an ideal place for passionate individuals to thrive.
