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- Tasks: Manage properties and ensure residents have safe, quality homes.
- Company: MSV Housing, dedicated to community well-being.
- Benefits: 35-hour work week with a supportive team environment.
- Why this job: Make a real difference in people's lives and communities.
- Qualifications: Strong communication and organisational skills required.
- Other info: Join a passionate team focused on improving neighbourhoods.
Neighbourhood Officer
Before applying for this role, please read the following information about this opportunity found below.
£34,546 – £36,745 Per Annum
Greater Manchester
Full-Time
Permanent
Hours of Work: 35 per week
Closing date: 13th February 2026
Interviews: 20th February 2026
At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officer with good communication and organisational skills to join our established team. Reporting to a Neighbourhood Team Leader, our Neighbourhood Officers manage a patch of properties to deliver a customer focussed Neighbourhood service to our customers.
What will you be doing;
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Building and maintaining good landlord / tenant relationships ensuring compliance of both tenants and landlord obligations.
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Management of rent arrears, case management of high-level rent arrears and Court proceedings.
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Case management of legal proceedings from preparation of court paperwork, ensuring compliance of pre-action protocols up to and including presenting the case in court as and when required.
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Visits to customer’s homes, inspecting properties and addressing any tenancy-related issues and making appropriate referrals where necessary.
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Completing regular inspections of our neighborhood’s and resolving any estate management issues
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Working closely with our Anti-social Behaviour Team and partners to resolve issues that impact the community.
What we are looking for;
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Knowledge of the full range of Neighbourhood Management Services
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Experience of working in communities
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Good Standard of education and skilled with Microsoft packages
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Experience of working to deadlines and prioritising work
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Passionate to provide a high standard customer focused service
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Level 5 Diploma in Housing from Chartered Institute of Housing would be desirable
We offer a range of great benefits including:
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Essential car user allowance to support you with car running costs
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Flexibility on where you work with home working kit provided
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33 days holiday per year plus bank holidays, and a holiday a buy scheme.
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Company pension scheme with up to 10% matched contributions
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Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
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Enhanced sick pay with up to 3 months full pay and 3 months half pay
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Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
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Life assurance subject to being a member of our company pension scheme.
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Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
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Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on (phone number removed).
Interviews are scheduled to take place on 20th February 2026 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.
We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for this role, but want to apply. xiskglj Go ahead. We will decide whether or not you are what we are looking for
Neighbourhood Officer employer: Mosscare St Vincents
Contact Detail:
Mosscare St Vincents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Get to know the company! Research MSV Housing and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Neighbourhood Officer, you'll need to interact with various stakeholders. Role-play common interview questions with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees of MSV Housing on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the MSV Housing team.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about becoming a Neighbourhood Officer and how you can contribute to our mission of providing safe homes.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your communication and organisational skills, as these are key for the Neighbourhood Officer role. We love seeing relevant experience that matches what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect from our Neighbourhood Officers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mosscare St Vincents
✨Know Your Patch
Familiarise yourself with the area you'll be managing. Research the properties, community issues, and any recent developments. This will show your commitment and understanding of the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with diverse groups in the past. Whether it's resolving conflicts or engaging with residents, having specific stories ready will highlight your strengths.
✨Organisational Skills Matter
Be ready to discuss how you prioritise tasks and manage your time. Consider sharing a situation where your organisational skills made a difference in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, challenges faced by the Neighbourhood Officers, and the goals of MSV Housing. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
