Property Inspector in Manchester

Make a real impact in our Property Care Team, helping to improve homes and communities through the delivery of high-quality repairs and major works projects. In this varied and hands‑on role, you’ll use your technical expertise to carry out inspections, oversee contractor performance, coordinate resident decants, and ensure projects are delivered safely, efficiently, and with an exceptional focus on customer experience and value for money. If you’re passionate about delivering quality outcomes and seeing tangible results from your work, we’d love to hear from you.

In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Property Inspector's do;

• Carry out pre- and post-inspections, ensuring repairs and major works are delivered to the highest standards of quality, compliance, and customer satisfaction.

• Develop strong relationships with subcontractors, providing oversight, support, and performance management to ensure effective service delivery.

• Coordinate customer decants and support residents throughout major works projects, delivering a positive customer experience.

• Investigate and resolve complaints, site issues, and customer enquiries, identifying opportunities for service improvement and innovation.

• Ensure compliance with health and safety requirements while using property data and technical expertise to support continuous improvement across the repairs service.

What we are looking for;

• Hold a relevant construction or property-related qualification, with a commitment to continuous professional development.

• Bring proven experience in property surveying, defect diagnosis, contractor management, and customer decant coordination within a housing or property environment.

• Demonstrate a strong customer-focused approach, delivering high-quality services and positive outcomes for residents.

• Possess a sound understanding of health and safety legislation and regulatory requirements relating to construction and property services.

• Be a proactive problem solver with excellent collaboration skills, able to work independently and build effective working relationships across teams and with contractors.

This is a hands‑on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You’ll be based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach.

We’re committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case‑by‑case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack.

We offer a range of great benefits including:

• Company vehicle

• 33 days holiday per year plus bank holidays, and a holiday a buy scheme.

• Company pension scheme with up to 10% matched contributions

• Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

• Enhanced sick pay with up to 3 months full pay and 3 months half pay

• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

• Life assurance subject to being a member of our company pension scheme.

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

• Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.