At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive store success.
- Company: Moss, a retail brand that values personality and spirit.
- Benefits: Competitive salary, performance incentives, and real career progression opportunities.
- Other info: Perfect for those looking to step into leadership and make a meaningful impact.
- Why this job: Join a culture that celebrates individuality and encourages personal growth every day.
- Qualifications: Natural ability to connect with people and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Team Leader (39 Hours) – Cribbs Causeway, Bristol
Bring Your Energy. Build Your Confidence. Shape Exceptional Experiences.
What if your next role wasn’t just a job, but a place where your personality is your superpower? At Moss, we don’t just hire for experience, we hire for Spirit. Whether you’ve never worked in retail before or you’re a seasoned pro, what matters most is your energy, your curiosity, and your drive to connect with people.
Why This Role Is Different
This isn’t just about targets and tasks. This is about:
- Inspiring a team to deliver exceptional service
- Leading from the front on the shop floor
- Turning everyday interactions into memorable moments
- Building confidence—both in your team and your customers
We call it the Moss Way, where Spirit, meaningful connections, and expertise come together to create something exceptional.
What You’ll Be Doing
You’ll be at the heart of the store experience:
- Creating standout customer moments – leading by example through exceptional service
- Driving results naturally – supporting the team to achieve KPIs through great experiences
- Motivating and supporting your team – coaching, onboarding, and building engagement
- Keeping the store sharp and inspiring – ensuring operational and visual standards are delivered
- Supporting commercial performance – using insight and awareness to optimise results
- Learning constantly – developing your leadership, product knowledge, and commercial understanding
Who This Is Perfect For
If you’re stepping into a leadership role, you’ll thrive here if you:
- Enjoy supporting and motivating others
- Bring positive energy and confidence to the shop floor
- Want to grow your leadership capability
If you have retail leadership experience, you’ll love this role if you:
- Want more impact beyond transactions
- Take pride in developing others
- Enjoy hitting targets through team success
- Are ready to grow within a brand that recognises and rewards you
What You Bring
- A natural ability to connect and start conversations
- A passion for helping people look and feel their best
- Curiosity about style, trends, and how to deliver great results
- A team-first mindset with a positive, can-do attitude
What You’ll Get
- Competitive salary + performance incentives
- Real career progression opportunities
- Ongoing training and development
- A culture that celebrates individuality and energy
- Recognition for your contribution—not just your results
Why Moss?
Because here, you’re not just part of a store—you’re part of a culture. A place where:
- Personality is valued as much as performance
- Growth is encouraged, not limited
- Every day is a chance to create something meaningful
As outlined in the role profile, Moss is built on Spirit, strong values, and behaviours that put customers and people first and that’s exactly what makes this role so rewarding.
Ready to Bring Your Spirit?
If you’re looking for a role where you can learn, grow, and genuinely enjoy what you do every day, this is it. Apply now and start building something exceptional.
Supervisor employer: Moss
At Moss, we pride ourselves on being an exceptional employer that values personality and spirit just as much as performance. Located in Cribbs Causeway, Bristol, we offer a vibrant work culture where every team member is encouraged to grow through ongoing training and development, while also enjoying competitive salaries and performance incentives. Join us to inspire others, create memorable customer experiences, and be part of a community that celebrates individuality and fosters meaningful connections.
