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- Tasks: Lead a dynamic team to enhance customer experience and drive store performance.
- Company: Renowned menswear brand with a focus on exceptional service.
- Benefits: Enjoy a 70% employee discount, generous bonuses, and growth opportunities.
- Why this job: Make a real impact by elevating customer satisfaction and coaching your team.
- Qualifications: Experience in retail management and a passion for operational excellence.
- Other info: Join a vibrant culture that values teamwork and continuous improvement.
The predicted salary is between 28800 - 42000 £ per year.
A renowned menswear brand in Staines-upon-Thames seeks an experienced Retail Manager to lead store performance. This role involves driving customer satisfaction through exceptional service and operational excellence. You will coach and develop your team, ensuring a high-performing culture while utilizing data insights for continuous improvement.
Benefits include a 70% employee discount, generous bonuses, and professional development opportunities. Ideal candidates reflect the brand's values and have a strong operational background.
Store Manager — Lead Team, Elevate Customer Experience employer: Moss
Contact Detail:
Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager — Lead Team, Elevate Customer Experience
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their values, products, and customer service approach. This will help you stand out in interviews and show that you're genuinely interested in leading their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Store Manager.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've driven customer satisfaction or improved team performance. We want to hear how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Store Manager — Lead Team, Elevate Customer Experience
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love delivering exceptional customer experiences and leading a team. Share specific examples of how you've made a difference in previous roles.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to emphasise your coaching and development skills. We’re looking for candidates who can inspire others, so include stories that showcase your ability to build a high-performing culture.
Use Data to Your Advantage: We value data-driven decision-making, so don’t shy away from mentioning how you've used insights to improve store performance in the past. Whether it’s boosting sales or enhancing customer satisfaction, show us how you’ve leveraged data effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Moss
✨Know the Brand Inside Out
Before your interview, make sure you research the menswear brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully coached team members in the past, and be ready to discuss how you would foster a high-performing culture in this new role.
✨Emphasise Customer Experience
Customer satisfaction is key in retail. Think of specific instances where you've gone above and beyond to enhance customer experience. Be prepared to share these stories during your interview to illustrate your commitment to exceptional service.
✨Utilise Data for Improvement
The job description mentions using data insights for continuous improvement. Brush up on any relevant metrics or KPIs you've worked with in previous roles. Be ready to discuss how you've used data to drive store performance and improve operational excellence.
