Senior Production Manager (Creative)

About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.

Purpose of the Role: The Senior Production Manager will oversee the smooth and efficient running of the shoot and studio function, ensuring all creative and campaign content is delivered on time, on budget, and to the highest standard. This role blends hands-on production management with project coordination and operational leadership. Acting as the operational anchor for the shoot team, the Senior Production Manager will ensure schedules are met, resources are in place, and processes are followed. They will be the main point of contact for campaign shoot logistics while maintaining and evolving the studio’s SOPs and ways of working.

Key Responsibilities:

• Team Leadership and Management
  • Manage, coach, and develop the shoot team including the Shoot Producer, Videographer, and Studio Assistant.
  • Support in onboarding future roles within the shoot function.
  • Foster a positive, solutions-focused team culture that encourages collaboration and efficiency.
• Scheduling and Workflow Management
  • Own and manage the production schedule across all shoots (campaign, eCommerce, social, still life, and video).
  • Work in close partnership with the Marketing Manager/Campaigns Manager to map content requirements against available resources.
  • Use Monday.com to manage timelines, track progress, and ensure visibility of all shoot deliverables across teams.
• Production Operations and Standards
  • Work closely with the Creative Lead to ensure brand art direction and guidelines are followed during production.
  • Maintain and update all SOPs and SOWs for freelancers and suppliers, ensuring processes are clear and efficient.
  • Manage contracts, permits and any other production documentation required for shoots.
• Campaign Shoot Management
  • Act as the primary point of contact for all campaign shoot logistics, ensuring all production requirements are met and potential issues are resolved quickly.
  • Coordinate with internal teams, external suppliers, and freelancers to deliver smooth shoot experiences.
  • Ensure all crew, equipment, props, and locations are booked, confirmed, and prepared ahead of shoot days.
• Product Playbook Management
  • Maintain and manage the Product Playbook to ensure shoot planning aligns with seasonal priorities.
  • Work with Buying, Merch and Ecommerce teams to confirm the correct product is being shot at the correct time.
  • Track any changes in product dates and adjust schedules accordingly.
• Cross-Functional Collaboration
  • Partner with the Creative Lead to align production schedules with creative priorities and seasonal campaigns.
  • Collaborate with Marketing, Social, and Buying teams to align shoot planning with commercial objectives and key trading moments.
• Process and Efficiency Improvements
  • Continuously refine production workflows to improve efficiency, communication, and output quality.
  • Champion the effective use of Monday.com and ensure it is embedded as the central hub for shoot planning and progress tracking.

Key Outcomes:

• All shoots are delivered on time, on budget, and to brief.
• Production processes are well-documented, up-to-date, and consistently followed by the team and freelancers.
• The product playbook is accurate, up-to-date, and actively used to guide shoot planning.
• The shoot team is supported, well-prepared, and working to a clear schedule.
• Strong operational partnership with the Creative Lead ensures creative vision is upheld during production.
• Campaign shoots are delivered with minimal issues and maximum efficiency.

What You’ll Need to Succeed:

• Technical: 5+ years’ experience in production or studio management, ideally within fashion, retail, or creative industries.
• Strong knowledge of end-to-end production workflows (campaign, eCommerce, social, still life, video).
• Demonstrated ability to manage multiple concurrent shoots, scheduling, resourcing, budgeting, and delivery.
• Proficiency with project management tools (Monday.com or similar) to build schedules, track deliverables, and ensure visibility across teams.
• Solid understanding of creative direction and brand guidelines, with proven experience translating briefs into operational plans.
• Hands-on knowledge of shoot logistics: permits, contracts, suppliers, crew, equipment, props, and locations.
• Strong financial acumen to manage budgets, supplier costs, and freelance contracts.
• Familiarity with studio health & safety and compliance standards.
• Competence with MS Office/Google Suite; confident with production documentation and reporting.

About You:

• A natural leader and coach, experienced in managing and developing creative/production teams.
• Organised and detail-oriented, with the ability to balance long-term planning and day-to-day problem-solving.
• Calm under pressure and highly solutions focused, able to pivot quickly when shoot challenges arise.
• Strong collaborator who builds trust across Creative, Marketing, Buying, and external partners.
• Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.

Rewards & Benefits:

• Employee Discount: 70% discount across all our stores.
• Season Ticket Loan: Financial support for commuting.
• Cycle to Work Scheme: Encouraging eco-friendly travel.
• Discounted Gym Membership with PureGym: Promoting physical health and fitness.
• Life Insurance: Providing peace of mind for colleagues.
• Ongoing Development: Tailored to suit your career ambitions from day one.
• Access to Moss Learning: An online learning platform for skill enhancement.
• Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
• New Baby Gift: Celebrating important personal milestones of colleagues.

Additional information: Our Hybrid Work Policy requires a minimum of 3 days in the office and 2 working from home. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn. Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.