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- Tasks: Administer and optimise Salesforce to support customer acquisition and revenue efforts.
- Company: Join Moss, a dynamic SaaS scale-up with a diverse team across Europe.
- Benefits: Top compensation, remote work, learning budget, and vibrant office culture.
- Why this job: Make an impact in a fast-growing company while developing your skills in tech.
- Qualifications: Experience with Salesforce and a passion for customer-centric solutions.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
OverviewSalesforce Administrator / Product Owner (f/m/d) role at MossJoin to apply for the Salesforce Administrator / Product Owner (f/m/d) role at Moss. Our team and culture are impact-focused and growth-oriented, recognised by Sifted’s Rising 100 and LinkedIn\’s Top Startups. This role is part of the Revenue Operations team and focuses on building and administering the Salesforce ecosystem, including Sales & Service Cloud solutions, to support Moss\’s customer acquisition, PLG, CX setup, and revenue efforts.ResponsibilitiesSalesforce administration: provide comprehensive administration of our Salesforce and pricing/billing ecosystem, follow Salesforce best practices, and ensure system scalability for future growth.Technical Support & Optimisation: monitor system performance, resolve bugs, implement necessary fixes/updates, and collaborate with end users.Revenue System design & build: design and implement Salesforce UX/UI, workflow automations, integrations with third-party apps, and internal systems.Cross-Departmental Collaboration: gather and analyze commercial requirements, translate them into strong implementations, and collaborate with engineering teams.Revenue Technology Champion: act as gatekeeper, thought-partner, and subject matter expert for revenue technology, engaging with internal stakeholders and vendors.About You — Experience & QualificationsProven experience administering Salesforce Sales & Service Cloud and broader revenue tool stacks, ideally in a B2B SaaS context. CPQ/billing experience is a big plus.Minimum Salesforce certifications:Salesforce Certified AdministratorSalesforce Certified Platform Developer ISalesforce Certified Sales or Service Cloud ConsultantExperience working with APIs and with Engineering teams.Skills & AttributesCustomer Centric – deep knowledge of best-practice business and revenue processes with strong customer empathy.Impact Driven – high-quality, data-driven focus aligned with commercial impact.Self Starter – proactive, curious, and able to drive topics and projects independently.Adaptive Communicator – able to convey technical concepts to diverse audiences, from management to engineering.Team Player – collaborative, transparent, and supportive of colleagues.About MossMoss is a SaaS scale-up founded in Berlin, with 300+ employees from 50+ nationalities across 5 European offices. We aim to power every SMB’s spend across Europe with a fully digital, AI-driven, integrated spend management product including cards, payables, reimbursements, and procurement. Moss has raised about €180 million in funding and is backed by leading investors.What We OfferTop-of-market compensation package, including equity.Vibrant offices that foster collaboration and connection through regular activities.Benefits include 20 days remote work, a 600 EUR Learning & Development Budget, and other local benefits.Unless stated otherwise, benefits apply to full-time positions (interns and working students receive tailored packages).By applying for the above position, you confirm that you have reviewed and agreed to our Data Privacy Policy. #J-18808-Ljbffr
Salesforce Administrator / Product Owner (f/m/d) employer: Moss
Contact Detail:
Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator / Product Owner (f/m/d)
✨Tip Number 1
Network like a pro! Reach out to current employees at Moss on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Salesforce Administrator / Product Owner role.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge. Be ready to discuss specific projects you've worked on, especially those involving Sales & Service Cloud solutions. Show us how you can bring value to our team!
✨Tip Number 3
Don’t just apply; engage with us! Follow Moss on social media, comment on our posts, and show your enthusiasm for our mission. This can help you stand out when we review applications.
✨Tip Number 4
Be yourself during the interview process. We’re looking for a team player who’s adaptive and customer-centric. Share your unique experiences and how they align with our impact-driven culture at Moss.
We think you need these skills to ace Salesforce Administrator / Product Owner (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator / Product Owner role. Highlight your experience with Salesforce, especially in B2B SaaS contexts, and any relevant certifications you hold. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your customer-centric approach and any specific projects that showcase your impact-driven mindset.
Showcase Your Technical Skills: Since this role involves technical support and optimisation, be sure to highlight your experience with APIs and any relevant tools you've used. We love seeing candidates who can bridge the gap between technical and non-technical teams, so share examples of your cross-departmental collaboration!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Moss
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales & Service Cloud. Be ready to discuss your previous experiences with Salesforce administration and how you've implemented best practices in your past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've monitored system performance and resolved bugs in the past. Highlight any specific instances where your technical support made a significant impact on the team's efficiency or customer satisfaction.
✨Demonstrate Cross-Departmental Collaboration
Think of times when you've worked with different teams to gather requirements and implement solutions. Be ready to explain how you translated commercial needs into effective Salesforce implementations and how you communicated with both technical and non-technical stakeholders.
✨Emphasise Your Customer-Centric Approach
Since this role is all about understanding customer needs, prepare to discuss how you've used customer feedback to drive improvements in Salesforce processes. Show that you can empathise with users and are committed to enhancing their experience.