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- Tasks: Be a Brand Ambassador, engaging with customers and maximising sales opportunities.
- Company: Moss, a renowned menswear brand with over 170 years of tailoring expertise.
- Benefits: 70% employee discount, generous bonuses, and support for commuting and fitness.
- Why this job: Join a dynamic team and elevate customer experiences while showcasing your personal style.
- Qualifications: Strong communication skills and a passion for fashion and customer service.
- Other info: Opportunities for personal growth and access to an online learning platform.
The predicted salary is between 28800 - 43200 £ per year.
Our Vision is to be admired for our craft, experience, and sustainability. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s. You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
Basic Product Knowledge involves understanding the features, benefits, and products available in the store. Reflects the aesthetic of Moss through personal style and presentation. Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Employee Discount: 70% discount across all our stores.
- Generous bonus scheme: paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym
- Life Insurance: Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
Associate Seller in Gateshead employer: Moss
Contact Detail:
Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Seller in Gateshead
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Moss's history, values, and product offerings. This way, when you chat with customers or during interviews, you can show off your passion and knowledge, making you a standout candidate.
✨Tip Number 2
Practice your communication skills! Whether it's through role-playing with friends or speaking in front of a mirror, being able to inspire and connect with others is key. Remember, as a Brand Ambassador, your ability to engage customers will be crucial.
✨Tip Number 3
Showcase your personal style! Since Moss reflects its aesthetic through its team, make sure your outfit aligns with the brand. This not only demonstrates your understanding of the brand but also helps you feel confident during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on any feedback from previous applications to continuously improve your approach and increase your chances of landing that job.
We think you need these skills to ace Associate Seller in Gateshead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how much you resonate with our vision of styling individuals for moments that matter. Share why you’re excited about the role and how you can contribute to our mission.
Tailor Your Experience: Just like we tailor our clothing, tailor your application to highlight relevant experiences. Focus on your customer service skills and any previous retail experience that aligns with our goals. Make it clear how you can elevate the customer experience at Moss.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique style and how it reflects the aesthetic of Moss. This is your chance to show us who you are beyond just your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Moss
✨Know the Brand Inside Out
Before your interview, dive deep into Moss's history, values, and product offerings. Understand their vision of styling individuals for moments that matter, and be ready to discuss how you can embody this ethos as a Brand Ambassador.
✨Showcase Your Customer Interaction Skills
Prepare examples from your past experiences where you've exceeded customer expectations. Highlight how you’ve built meaningful relationships and contributed to sales goals, as this role is all about elevating the customer experience.
✨Demonstrate Your Product Knowledge
Brush up on the features and benefits of the products available at Moss. Being able to speak confidently about the clothing and services will show your dedication and readiness to assist customers effectively.
✨Emphasise Your Personal Style
Since personal presentation reflects the aesthetic of Moss, dress in a way that aligns with their brand during the interview. This not only shows your understanding of their style but also your commitment to representing the brand well.